based on 1344 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very helpful and kind.
Great service with very fast turnaround. Highly recommended!
Excellent product and service.
Dave was speedy and did excellent work to get an OTET cyclist back on the trails.
It’s great to have a local brick and mortar bike store that has needed parts and helps solve my recumbent maintenance issues.
Plus you can always depend on a good bike mechanic when necessary at Y-not
The customer service was fantastic! Buying was easy, and we're absolutely loving the bikes we purchased.
Good selection and always willing to help.
Very polite and personable staff.
Love our Townie's. Service is just as great as the bike.
Eric is very customer conscious and we appreciate his bicycle industry knowledge
Very knowledgeable. Great service.
you knew how to fix the issue i was having and made it all really convenient and easy
Helpful staff. Generous selection of clothing and accessories. A nice line of quality bikes in a wide range of prices. Little brand diversity, but on site service for all makes. A also scored a ChocoTaco on my last visit!
j. m.
The best products and service around ,really knowleable get things fixed right the first time.
Thank you! Great job in repairs of my bike!
Always plenty of bikes to rent with and without child attachments. Makes impromptu bike rides on beautiful days quick and painless!
Fast service and priced fair.
Such great service from start to finish. Helped my husband and I choose bikes that were right for our needs and helped throughout the entire process so we had what we needed getting started! Thank you!
I like the people and I'm comfortable with the service and expertise.
Friendly and competent staff, good product selection, and reasonable prices.
Dave, the owner, is very kind, knowledgeable, helpful, and very skilled with bicycles.
Friendly knowledgeable service.
Your service is always welcoming, efficient and thorough. Love bringing my bikes to you because I know they’ll come back looking and working great
Most anything I need can be found at Y-Not.
Excellent personal service and advice at fair prices.
The service is unbeatable. Fabulous, friendly and knowledgable in every way.
Y-not bicycle shop is the best. Eric & his staff are top notch professionals!
Fast- friendly- knowledgeable! Can’t get any better
I went in not wanting a bike AT ALL and left with one I was very happy with. The staff was extremely helpful and I was able to try out any bike that I wanted especially since there is a trail basically right out the door!
Knowledge service, performed timely and most affordable solution determined