based on 1048 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Servicing was best, they have taken care very expediously
they no what they are doing.
Always friendly and ready to help out
The philosophy of Y-Not is always be aware of the customer needs & desires ! Not what he can sell you but what’s best for each customer 🤔
Eric was great in getting my bike into the shop within days vs I thought it would take months.
Dave assembled the bike and gave me full instructions and fitted me perfect for the best performance bike. I am a novice rider but feel so ready to ride my bike .
Great great service and value !!!
Larger selection of new and used bikes
Eric is good people. I've been a customer for years and always appreciate the knowledgeable and professional service YNOT provides the community.
Friendly, thorough, efficient and reasonably priced
I love the free tune ups!
I have had my bike serviced here for years. The mechanic has always been very helpful.
I like the range of quality products and the prompt, efficient, efficacious, and friendly service.
Always friendly and knowledgeable!
Eric does an amazing job with helping all the surrounding communities with repairs, sales, and giving to all of us.
Knowledgeable and customer oriented. Competitive prices and good stock on items regularly used.
Service and products
Great service very helpful. I will buy my next bike at this bike store
They are open longer hours than most place's and are professional and organized. Highly recommend
Wonderful and knowledgeable bike shop! I will always go there.
All good, thanks.
Good quality products and very helpful in answering questions. Needed new tires on our bikes and it was done Very promptly. Very nice store. Highly recommend.
Time frame for getting bike back was over two weeks longer than I was initially told (which was two weeks to start with), bringing my repair wait to a month...
Nice shop and you carry a lot of items...
Great customer service and super friendly to work with. We drive 3 hours just to purchase from them!
Very knowledgeable staff, owner grew up in the store and knows bikes inside and out.
Excellent service! Friendly staff
10!
Get more product in the store. Also, be quicker at getting out of inventory or online sales to me way faster! Customer service has been great thou! Go Dave!
I've bought 4 Trek bikes over the years. Always had great service and relationship with Y - Not Cycle. Top Notch in my opinion.
Jeff was very personable, knowledgeable and patient with all of my questions and concerns. The TREK bike is perfect; lightweight for my grandson to handle, and the hand brake / coaster brake combination helps prepare him for future bikes. Great product!
Knowledgeable and helpful staff. Fair prices.
Clean, friendly, bikes were well maintained.