based on 1374 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
High-quality repair/maintenance work.
I learned a lot from First name removed, at the store. He was very patient and helpful! Thanks!
With bike trails running through the center of Mount Vernon, we are so fortunate to have Y-Not in our community. We don't need to leave town to ride or get our bicycles serviced. Plus Dave is always friendly and accommodating with even minor problems.
Staff is friendly, knowledgeable, great service and quality products!
Good service and fast
Easy to order online. Easy to find proper sizing/specs. Owner had good communication with me regarding when bikes would be ready for pickup and staff was pleasant/helpful during pickup.
Great service by people who are and know what they’re doing.
Quality and close by.
Always top level service. Thanks !
I took my bike in for a service and was met quickly by the friendly service employee. He listened to my concerns and was very helpful. I only had to wait for a little over one week but expected it to take longer. He emailed and texted me when my bike was ready for pick up. I would highly recommend Y-Not Cycling in Lexington for your bike needs.
Top of the line products and service
Had exactly what I needed was good to see Dave again!
Eric had the bike I wanted and held onto to it for me until I could get to Town to purchase it.The service was excellent!
We dropped our bikes off on Thursday for there yearly tuneup. Had them back on Tuesday. They are working great. Shift alot smoother. Would recommend y-not to everyone.
Quality work. Knowledgeable, no pressure sales.
Very reliable and they are professional
Local sales and service.
It is a friendly establishment that does a great job with its customers. The service is top notch and they are very knowledgeable about all elements of their business. I feel welcome when I stop in every time.
Always do a great job
Knowledgeable and friendly staff, great service, and fair prices.
Love this place.
Great service. Nice staff.
A very excellent shop
Prices and knowledge of products
The staff is extremely friendly and helpful. The service is outstanding with a great turnaround. We took our bikes in for a tuneup and were contacted the next day that the bikes were ready for pickup.
Great service and honest have bought 8 bikes from them for the family an on my daughter's bike they sized her to the bike and helped us get into the right size and appropriate the time they give for helping get into what we wanted
I was under a time crunch and my bike was fixed within that timeframe. Thank you for doing a great job promptly. I
Very friendly and helpful staff. Very happy with bicycles purchased.
80$ for a tune-up on a bike, that is almost new, are you kidding me. And then to run up the bill w the BS extra parts to break a 100$. no recommendations from me, and I'll never darken your doorway again. What did you spend a whole 30 min working on it.
You usually have what I need.