Customer Testimonials
Dry good customer service BUT I did not get the instructions or manual. I emailed twice to get them and still no response. Little disappointing
Great communication from mechanic! Great service!
Friendly and knowledgeable
Speedy affordable parts delivery !
The guys at the Main Street location are industry professionals. They diagnosed a brake issue on my bike and I was treated exceptionally well by Randy and First name removed! I have no hesitation recommending WPC to all my cycling friends as an honest and fair place for bikes and service! Very impressed. Thank you guys!
excellent, knowledgeable service, and always have the trek bike parts I need.
Amazing service from Andrew. He took the time to explain everything about my new Brompton and patiently answered all my questions.
customer service..its always the best..10/10
Fast shipping and personal note on my purchase was very appreciated.
Alex at 10th was excellent with a kinda shy 11 year old and really steered us in the right direction.
Thanks Alex
Also the Elphinstone connection was nice.
Bernice
great service
Warm friendly staff.
Helped setup my little guys brake lever reach before leaving the store on his new bike.
Good product and “service”!
Helpful customer service.
Great staff. Fair prices for repair. Quick turnaround.
Attentive professional courteous staff!
Service was great. Got the bicycle back earlier than expected.
Fast, friendly and knowledgeable service.
Friendly, professional staff. Came in with my bicycle and had the problem assessed within 10 min. Bicycle was repaired within 2 days.
Quick
Good selection of products, knowledgeable and friendly service.
The staff are very responsive and attentive. Catches you right away to provide assistance. Online is great, but it is very tough to buy cycling shoes on line without trying. If possible try to have more in store for trying and sizing.
Friendly helpful staff were able to take my bike right away.
great knowledge and service. makes you feel important and goes over all the details
Top notch front to back sales to service!
Friendly, efficient service at reasonable cost. I most appreciate that the technician performs the work while I wait. They also take the time to offer tips to make my bike more comfortable.
Mark was excellent! I felt he did a great assessment of what my bike needed for service which I felt involved in. I have often found interactions at bike shops to be a bit unpleasant - mechanics that assume I know nothing about bikes, and making me feel bad about not maintaining things properly (like going to the dentist!). The outcome is that my bike looks and feels amazing, and I have a great understanding of everything that was done and why. Can't wait to head out for a ride later this morning!
The customer service was amazing! Will definitely be back to look at another bike.
They know what they're talking about and provide quick and honest service for any request.
Knowledgeable staff. Excellent Trek bikes.