Customer Testimonials
My walk in appointment was finished swiftly with a less cost.
Great support and very knowledgeable
While riding Friday morning, my chain broke. I took my bike in to West Point at opening at 11. They fixed it immediately and I was out riding again by 11:15. The service was extremely professional. I was impressed
I liked the way the service people interacted with all the clients, including myself. They were very helpful and considerate. They were able to help me with products that best served my needs.
Excellent customer care. Great experience.
Thank you!
Jen and David
Bob was very thorough in determining the work I needed done on both my bike (a lot) and my wife’s (none) ; gave me a detailed invoice when I picked up my bike.
The bikes were ready when promised.
I met Dave and bought a bike from him. He was so helpfull in my decision on what bike to get and also had a wealth of knowledge about bikes.
Since then I've been back for servicing and met a lot of amazing people there. The staff are very eager to help and I'm very happy I chose Westpoint Cycles.
I strongly recommend them to anyone.
Ken.
Your service technicians are not only quick and efficient, but friendly! I commend Derek to you who assisted me yesterday.
Good selection and competitive pricing. Helpful staff.
Best staff around!
freindly,perfect,fast service
Knowledgeable staff. Excellent Trek bikes.
Dry good customer service BUT I did not get the instructions or manual. I emailed twice to get them and still no response. Little disappointing
Great communication from mechanic! Great service!
Friendly and knowledgeable
Speedy affordable parts delivery !
The guys at the Main Street location are industry professionals. They diagnosed a brake issue on my bike and I was treated exceptionally well by Randy and First name removed! I have no hesitation recommending WPC to all my cycling friends as an honest and fair place for bikes and service! Very impressed. Thank you guys!
excellent, knowledgeable service, and always have the trek bike parts I need.
Amazing service from Andrew. He took the time to explain everything about my new Brompton and patiently answered all my questions.
customer service..its always the best..10/10
Fast shipping and personal note on my purchase was very appreciated.
Alex at 10th was excellent with a kinda shy 11 year old and really steered us in the right direction.
Thanks Alex
Also the Elphinstone connection was nice.
Bernice
great service
Warm friendly staff.
Helped setup my little guys brake lever reach before leaving the store on his new bike.
Good product and “service”!
Helpful customer service.
Great staff. Fair prices for repair. Quick turnaround.
Attentive professional courteous staff!
Service was great. Got the bicycle back earlier than expected.
Great products and the best services.