Customer Testimonials
Service is always on point (friendly, knowledgable...)
I've been returning for over 20 years.
Quality, price and speedy service.
I just placed an order for FX1 Disc. We will be getting the 2 bikes in 2 weeks. so far so good. Thanks
Always friendly and helpful. My go to place for quick parts and accessories and advice.
Delivered the products I wanted delivered quickly with excellent personal service.
Great staff , always do a great job with all my bikes , road , gravel and TT .
Prompt, courteous and helpful staff.
The team at West Point on West 10th are consistently very friendly, helpful, knowledgeable, flexible and patient!
They provide great advice on all aspects of cycling, from the smallest accessory to major bike purchases.
Customer Service has always been at a high standard and their pre and after-sales service is excellent.
The store itself is well-equipped and the staff are always happy to help source other items.
I have been a regular and loyal customer for about 10 years and would definitely recommend them.
thanks!
First name removed
Friendly excellent service!
Great friendly service! West Point Cycles is the best.
Always focused on the customer
West Point Cycle - Main St. offers excellent customer service, responding quickly to inquiries about products and delivery options. I purchased a bike rack online and requested it to be shipped to Langley for convenience. The item was available for pickup in Langley the very next day.
Friendly, fun and engaging. I'd go back for sure.
Your Service was over the top !!!! I have always been a Trek customer so your products are my #1 choice.
Great products, great service. I would recommend the place
Awesome services
Been taking my bike here for servicing for about 8 years, and it always feels like a new bike after! Thanks!
Great, fast service on a repair, plus helpful information on bikes generally
Great bikes and excellent service!
Great selection and customer service!
I ordered some bike parts and had great service from Fran. Would definitely recommend this shop.
Enthusiastic and helpful sales staff.
Prompt and polite
Nolan provided excellent efficient assistance. I got exactly what I needed. I was in and out of the store in no time. I so appreciate having a bike shop in my hood!
I am a very loyal customer over many years although I haven't had need of your services and products for some time--that says it all!
Dr. David Hunt
Staff are friendly and knowledgeable
Staff very friendly, courteous, helpful and Knowledgable. Spent the time with us to go over components and what to look for in a bike purchase based on level of rider. Level of after sales support really good with complimentary 30 day and one year maintenance. Would definitely recommend this company and this location
Incredibly knowledgable, kind, patient and helpful.
I like everything about this store. It is the oldest bike store in Vancouver, the people working there are competent, helpful and also welcoming. They are Trek specialists and good advice.
Easy and quick to order!