Customer Testimonials
Really helpful staff. Had exactly what I was looking for.
Great service as always. Mechanic gave very detailed notes and was good at letting me know what he was doing.
Amazing service by both Nolan and Bob!
I bought a lock for a Christmas gift and found a lot of different products for cycling I didn't know about!
nice friendly staff like Bob in sales
I love the staff at WestPoint Cycles on Main St. They’re super knowledgeable and friendly and will never upsell you on anything. I’ve been a customer of them for the past 7 years and have always received top notch service :)
The quality is good and reasonably good price on accessories I have bought
Great service and staff . Always a pleasure to bring my bike here
Very friendly and knowledgeable staff. And good prices too!
Friendly knowledgeable staff!
Friendly, helpful, professional.
You guys make it easy and you go the extra mile!
I needed to order a product and they were very helpful. Friendly service too
Great service and products.
Business like, friendly and accommodating!
West Point is my go to bike shop. Bob is wonderful to work with and so helpful.
Great knowledgeable staff.
Always had a great experience going to WPC
Friendly and thorough service
Knowledgeable staff who are friendly, patient in explaining products, not pushy - respectful and personable.
communication is great. Love to receive the status of the bike and the explanation of what is required to repair / replace. The service is fast from drop off and pick up.
I tried to place an order online and ran into some difficulty. Frustrated frustrated at not succeeding. I decided to call your store directly. I spoke to someone who is very friendly and helped me with my order. A few other stores would take the time to help me during this hectic period of the year. I am very impressed with the customer service of your store.
Friendly knowledgeable helpful staff! I live in Victoria and when I am over for wok I make a point of supporting Westpoint.
Service was efficient and friendly
Friendly, helpful and knowledgeable
the helpfulness of the staff Chris was great!
Very friendly quick service
Hi. What I like about West Point Cycles is:
- the price of the 2 chains that I recently ordered from you (MSRP:$120 Sale:$40)
- my order was quickly processed and shipped
- the personalized handwritten message on my receipt from Jessica wishing me happy riding was a nice (and appreciated) touch
All in all, I would definitely order from West Point Cycles again.
Thank you.
Great products and advice
Friendly
Attentive
Knowledgeable