Customer Testimonials
Great staff great help great vibe
The bike was the same price everywhere, but the sales guy was very polite and helpful.
Only suggestion would be to have inventory showing on website.
I have taken my bike for all its service to West Point Cycles Kerrisdale, since I bought it there 3 years ago. Their service is great and done right the first time. I highly recommend them for both sales and service!
Staff are very friendly and knowledgeable about the products they sell.
I appreciate the no nonsense honesty and clarity in the work that needs to be done. Moreover, all the staff are sincere and friendly.
fast delivery
Very professional, good workers that are friendly.
I try to support my LBS.
Warm greeting. Competent services.
West Point Cycles was extremely responsive in their service, and shipment was surprisingly quick. They have a good selection of parts at good prices, also. I'm very happy with them.
Staff who know their products and what to recommend when you seek their thoughts.
When they can, they will come ask what they can help you with. Most times though they are almost always occupied with another customer with one or two waiting around.
Excellent service, job done very well and finished in 3 days.
Friendly, helpful staff and my pump was fixed quickly … very appreciative.
Great neighbourhood location and vibe, staff always very helpful and knowledgeable
great service
shipped super quick and the polaroid with a pic of my order picker and items was a nice touch
Staff is always friendly and helpful.
Parts needed for my Trek usually in stock.
Customer service is beyond great. My new favourite bike shop.
Very reliable!
great service always. If not in stock at one store it usually is in another.
Thank you
Friendly staff. Variety of products.
Great Service. Friendly, knowledgeable staff. What else can you ask for?
You have a lot of parts and tools in stock, and you're a short walk away from my house.
Good service!
Timely delivery and personal service touches
Eddie researched where to find a part for to fix my son’s bike and fixed it at a very low cost. This is a part that other bike shops did not have and could not source great service and friendly atmosphere. Thank you.
Cyrus is excellent -knowledgeable, friendly, and very patient.
He helped me buy an e-bike which I really like.
Ordered from far away, everyone I interacted with was pleasant and helpful.
Very professional and reasonable prices
Amazing staff and I can’t say enough about their friendliness and great customer service! Awesome job folks!