Customer Testimonials
10/10
Super friendly and knowledgable staff. They were realistic with what to expect from their services and ensured I got my bike back in a timely manner!
I've received friendly and knowledgable service in person and over the phone and, when I bought a bottom bracket a while ago, the mechanic removed my old one right away, even though it was right before closing. I hated to ask, but it saved me having to buy a tool, or wait a day. Much appreciated!
I’m very happy to have been assisted by Wai Y. (Wu). He was incredibly friendly, patient, and thorough in explaining everything. I would definitely look for him again if I have the chance in the future.
I have bought a couple of bikes now and had them serviced and they have been great to deal with.
Customer service was excellent.
How friendly and knowledgeable all
Of the staff was, I would
Highly recommend this shop for all bike needs!!
Quick service
Always good
Good products and a large variety to choose from! Very friendly and helpful service!
Good service, smart people good bikes, good parts good clothing
Low key, straight forward dealings. Nearby.
Pleasant staff.
Every employee at Westpoint Main St is so friendly and very helpful.
Friendly, knowledgeable service! And you are close by :)
The staff at the West Point Cycles Langley location helped my girlfriend and I decide on new bikes. Everyone was incredibly helpful and friendly and even let us test ride several models until we were set on the right one.
I’ve been in the market for a trek bike forever. Everyone at West Point Cycles from Langley to Main Street to Kerrisdale have always been incredibly friendly and helpful. I never felt I was being upsold or pressured into extra stuff. The discount on accessories after a bike purchase is huge.
My goto bike shop for repairs or maintenance.
Always fast, friendly and professional.
They do a great job, and usually have the repair done later that day.
I recommend their services.
Fair prices, very quick service, and very friendly staff. Highly recommend.
Helpful knowledgeable staff
Great bike, fantastic service and staff.
Great product.
as always excellent service from Mark
Good friends, dependable service
Appreciated that the one year deluxe maintenance package was done as promised when I bought the bike.
Always appreciate Nolan and Bob and the great service. Thanks!
Very friendly staff
The best service. Knowledgeable and helpful staff- not in a condescending way.
Super good online service with fast processing and shipping. All arrived as sold.
Excellent friendly staff and service
Service is good and technician was helpful to work through the e-bike operation and helped to load it onto the car.
Efficient diagnostic, quickly scheduled the repair and was repaired when promised for a reasonable price.