Customer Testimonials
Excellent service
The staff at west point are great ready to help. needed a specialty part was not sure of the exact part required they took the time to help me find the part and order it and canceled the wrong part i had originally ordered
Good quality products plus great selection. The service is excellent.
You are a perfect location for us and we always have excellent service from your team.
Everyone on staff very helpful. Thank you!
People are friendly and helpful. awesome service.
I bought an Electra Townie Go 5i and absolutely love it. The customer service was so great when I bought it, that I keep coming back for everyone of my bicycle needs. And I am always so happy when I leave!
Quick and affordable bike repairs
Fast, accurate order fulfillment and shipping. Thank you.
Service was excellent. Have a bad memory sure wish I could remember. The guy that I dealt with. He was amazing.
You are promoting, efficient and not pushy
I like the service done and the customer service.
Good advice. Good servicing. A decent range of products at reasonable prices.
Done on time, and bicycle brakes are now much improved. Good and helpful service.
Great communication with the sales team (they put item away for me as I had to drive 2h to pick it up). Nice, clean store and good variety of products.
It is nice to have a specialty bike store that is a locally owned small business in the neighbourhood. Service was friendly and efficient. Definitely the place to go for all your biking needs.
great products and staff very informative and friendly
Great friendly service people. Thorough work and on time.
Recommend the most suitable products and service is consistently faster than I expect
The service I requested was prompt and complete!
Responsive to my interests and priorities.
Excellent service: friendly and competent (again)!
Friendly, knowledgeable, efficient
Randy was very helpful. He adjusted my seat post, installed a new mirror and gave me great information on a possible new seat for my pedal bike.
Helpful staff
Service was amazing, care about the customer and the overall fit for the bike!
Staff was great they made me feel welcomed and would definitely come back when I visit the city again. They give me a reason to want to take my bike with me when I make another visit.
Randy was amazing and answered all my questions and made sure all my concerns were dealt with.
Very nice and helpful service from people who know what they are doing! (the only reason that this didnt get a 10 is that I was not aware I'd be charged $30 for labour when I made the purchase. Not unreasonable, just nice to know ahead of time.
Ordered online and picked up the next day!
Your staff are very knowledgeable and helpful. My order order was processed in a timely manner.
Very good personal service and listened carefully to my wants and needs!