Customer Testimonials
Great community based bike shop! For my service work (which was $800) Phil was very knowledgeable, efficient and provided exceptional customer service! Wouldn’t go anywhere else
Professional and friendly staff, fair prices. Service work is always top quality.
Service is top notch. You may pay a little more but it is thorough and high quality. And they’ll troubleshoot the hard stuff.
Front staff are uniformly great.
You had the tyres that I was looking for
Marc the technician is very knowledgeable, personable and efficient.
Honest, efficient, friendly and on time!
I bought my bike 11 years ago at the 10th Avenue store. Every Spring I used to take it back to them for a tuneup and then started taking it to Main Street as it is closer. I like the service and trust you to take care of my bike.
Jack was amazing in ensuring i was satisfied with my purchase, the 1 year tune up that comes along with the bike was amazing, They have a guy who does amazing ride wraps
I was especially happy with the outstanding service and the choice of products.
clerk was knowledgeable and courteous
Enthusiastic about bikes
Great service, especially for bike repairs and tune ups.
I trust your service technicians to keep my e-bike in good repair. Thanks to all your team.
Lorna
Prompt service.
Through explanation of service required.
No promotion of unnecessary service.
Friendly low pressure sales/service...
Full explanation of services rendered
Pre service assessment gave me some idea about possible extra expenses.
Friendly and prompt
Also, I misplaced a set of keys in the store and they were found, I was contacted and they were returned when I picked up my bikes, game saver for me!
Thanks to Jack and team😊
Jack is an amazing asset for West Point Cycle. Other staff are all very friendly and knowledgeable. Will return for our next new bicycle. Purchase experience was top notch
Knowledgeable and friendly staff.
Friendly, knowledgeable staff. Good pricing. Bike service is good, too.
I took in my tire to have my brake rotor replaced and you were very informative, friendly and fast. I was done in ten minutes.
The tech who assessed my bike was helpful and professional.
The tech who worked on my bike was very passionate about his work and did a great job. Good customer skills. Bike is better than new.
We enjoyed the experience of bringing our bikes for maintenance at West Point Cycles. The staff seems to very experienced and friendly!
quick response and service
They always try to accomodate my requests and do what they can to get it done asap even though they are always busy. Great team!
Very personable service and quality work was much appreciated.Nice to deal with people who take an interest in their customers
Friendly sales staff and great selection on bikes
Outstanding service! Both the mechanic and the sales clerk dedicated their attention to my questions and provided extra tips and adjustments even after the tune-up was done.
Definitely my go-to bike shop for servicing!
Your service team is second to none! Always polite, professional, experienced, and willing to help.
They are there for assistance and servicing after the bike sale and this is the most important thing for me and my family.
Westpoint is our bicycle place!
Marty
West Point Cycles is our community bike shop. It's provided our family with excellent service since the 1980's. All great people, quality service and super products.
Great service by knowledgeable technicians
Top tier service. Great information and advice.