Customer Testimonials
Excellent product! Highly recommended to every cyclist ! Amazing service, helpful online support, fast delivery and great deals ! I’ll definitely buy again ! Thank you West Point Cycles !
Excited to share knowledge and passion for bikes, open and accessible regardless of my gender. Great communication for service and exceptional job all around.
Super responsive!
Good to have local options.
Luke and the rest of the team were very helpful and professional. Much appreciate it Sal
Helpful. Set me up with new tires. Installed same day before I took my bike on holidays.
Very friendly people, very good service. Will definitely recommend
Approachable and helpful staff...and good selection too.
The service is ,friendly, knowledgeable, and prompt!
Very nice people, great service
Having an LBS like WPC is a blessing. Especially since I own an older Trek domane.
Ryan is friendly, helpful, and expert.
You did a good job tuning up the bike.
Friendly staff, professional work.
Great service and selection. Lots of parking.
I would highly recommend West Point Cycles. The staff was friendly and efficient.
Eddie in the Service department help me select the correct tire and made the experience
pleasant.
Gurleen was also helpful in recommending a light weight tire.
I felt the customer service was Stellar.
Thank you
R. McD
Fast and professional. Took my bike at the same day. No wait list.
Great products, advice and information. Super happy and will return.
very good.
Staff very friendly andhelpful
Friendly staff and great service techs who know their stuff, job completed quickly so I could get back out on the road. 👍
Knowledge of staff - time they take to discuss issues.
Service person Beth was very thorough in her assessment of what might fix my issues getting the right fit for my bike given my various musculoskeletal issues. Suggested starting and further investigation points and it was useful to spend the time figuring out what would give me the most comfortable and efficient ride for my needs. So far she has hit it out of the park with suggestions and service. This is likely a work in progress and I feel like she is on my team and uniquely relates to the differing needs of femail riders. Bravo!
Excellent bike repair services, reasonable charges and highly professional and friendly staff.
Ethan was very helpful and engaging. He was a joy to talk to. I love my new bike shoes. I will be back!
What a great experience!
I took my bike in for a tune up. The guy helping me was super friendly, helpful and efficient.
LOVE the Kerrisdale location.
timely service and knowledgeable staff
Great customer service!
You are helpful and cheerful, and try to source stuff that you do not stock.
The one thing I am not keen on is having to bring my bike in twice for servicing.
always good!