Customer Testimonials
Efficient; items I needed were in stock.
The staff is awesome: Phil, Alex and whoever worked on my bike-thank you!
I appreciate the honesty/integrity with the recommendations for services needed.
My new place for parts and services
Jack and Mitch and Oliver at the Langley store are amazing
It’s hard to find unbelievable great customer service and passion like this
Thank you again
Ken
The personal service is excellent. The staff is very knowledgeable and friendly. Everyone takes the time to help you without feeling rushed. The store is also well stocked and organized.
The staff
Fast service,good price
It's tough to put into words how much I love WPC. Basically, it's my go-to spot. I'll only think about shopping elsewhere if the prices are way out there. The staff? Always friendly and on point, ready to lend a hand no matter what. It's just one of those places where I feel right at home.
professional service
easy to navigate website and prompt delivery thank you!
The staff at West Point Cycles Langley are friendly, helpful, patient, knowledgeable. 10 out of 10.
And we love our new Trek bikers. Again, 10 out of 10.
Friendly staff and great service
The whole team are always amazing. Special shoutout to Phil. Service and speed is unbeat
Top tier service. Great information and advice.
Great community based bike shop! For my service work (which was $800) Phil was very knowledgeable, efficient and provided exceptional customer service! Wouldn’t go anywhere else
Professional and friendly staff, fair prices. Service work is always top quality.
Service is top notch. You may pay a little more but it is thorough and high quality. And they’ll troubleshoot the hard stuff.
Front staff are uniformly great.
You had the tyres that I was looking for
Marc the technician is very knowledgeable, personable and efficient.
Honest, efficient, friendly and on time!
I bought my bike 11 years ago at the 10th Avenue store. Every Spring I used to take it back to them for a tuneup and then started taking it to Main Street as it is closer. I like the service and trust you to take care of my bike.
Jack was amazing in ensuring i was satisfied with my purchase, the 1 year tune up that comes along with the bike was amazing, They have a guy who does amazing ride wraps
I was especially happy with the outstanding service and the choice of products.
clerk was knowledgeable and courteous
Enthusiastic about bikes
Great service, especially for bike repairs and tune ups.
I trust your service technicians to keep my e-bike in good repair. Thanks to all your team.
Lorna
Prompt service.
Through explanation of service required.
No promotion of unnecessary service.
Friendly low pressure sales/service...
Full explanation of services rendered
Pre service assessment gave me some idea about possible extra expenses.
Friendly and prompt
Also, I misplaced a set of keys in the store and they were found, I was contacted and they were returned when I picked up my bikes, game saver for me!
Thanks to Jack and team😊
Jack is an amazing asset for West Point Cycle. Other staff are all very friendly and knowledgeable. Will return for our next new bicycle. Purchase experience was top notch
Friendly neighborhood service