Customer Testimonials
Your service is five star plus!
I always feel welcomed and no matter how small ( or large) my bike issues are, someone always takes care of me in a timely manner and explains
the problem and the solution!
The follow-up phone call and explanatory invoice are very much appreciated.
Thanks!
Excellent service
Excellent customer service
Great customer service
Quality products fast delivery
Knowable friendly honest people truly pros working at WP
The service. Super nice staff. Welcoming and knowledgeable. Real world suggestions…from real world experiences. Awesome.
Only wants…possibly a wider selection of clothing options from a wider range of suppliers (wider choices for wider price point options)…but I recognize that that may not be viable …
Great experience. Great staff!
everyone was nice. the work was done well.
Excellent service excellent staff and good communication skills. Bikewas ready when they said it was. Great selection of options and accessories for your bikes as well.
Great service when I brought my bike in for a tune up. Explained everything in detail and went through what I need and what I didn't.
Informed, friendly, and prompt service. Moved product from one store to another to make it more convenient to pick up. Made great product recommendations and have an excellent maintenance program for after purchase Trek bicycles.
Rapid on the spot wheel repair. Friendly technician.
I like to repair my own bikes and you usually have the parts I need.
Bought my bike there recently, a Trek AL4. Returned this week for shoes. Needed an unusual fit, and found what I needed in an extra wide shoe. Appreciate the effort made to have good stock in the store. The woman who helped me was great, well informed and patient. I'll make an effort to remember her name, next time..
Quick to service walk in problems
Very helpful and cooperative staff...love the bike !
Friendly staff who are very accommodating.
friendly and knowledgeable service staff, where able to get me in quickly !
Good choices, great prices, prompt delivery.
Good day.
After several days of shopping, I came across your web site. West Point had the best price. I added energy gummies to make the shipping free and Bob's your uncle. In fact the deal was so good I purchased another Utility trunk bag. I just received the first unit today, looking forward to installation.
Thank you
Good quality products at a competing price. Delivery was within a reasonable time.
Thankfully West point cycle was there to restore my damaged bike to like new for peanuts.
I am a happy commuter now and would suggest using them for bike repair and maintenance.
I am a former aircraft mechanic with a current millwright ticket.
High-quality products
Friendly, Attentive & Responsive sales staff
Helpful staff
Super friendly and knowledgeable staff. Willing to go the extra mile for us. Kind!
Professional and quick. On time
They are very professional, polite, knowledgeable and friendly. 10/10 service!!
Friendly and helpful whenever I drop in
very helpful and friendly employees
always enjoy these lovely people!