Customer Testimonials
West Point Cycles has very relaxed, personalized service, which meets my needs.
Good availability of a variety of parts and accessories
Took advantage of their Sale on servicing bikes had 2 bikes serviced - great customer service. Was given a quote first.
Quick turnaround despite being told they were really busy.
The technician spent time carefully going over my bike and telling me what I needed to have done.
The work was done quickly and efficiently. The three people who I interacted with from my initial phone call to book an appointment to the technician and to the person who I picked up my bike from-everybody was friendly and helpful! Well done. Thanks
Always prompt service on online orders, and good communication with the customer for pickup. A real nice LBS!
The folks at West Point Cycle Main Street are consistently friendly and helpful, often going above and beyond. This is my go-to bike shop!
Very helpful staff and fair prices.
Great selection and great service
Laren was awesome checking my bike in , she's a keeper . Give that lady a raise .
Kindest regards ,
First name removed
Excellent service from Gurleen and Andrew. I’m truly impressed with the customer service. Thank you!!!
Simple, polite and professional
Service is friendly and staff are very knowledgeable.
Great service, good price, very happy
I appreciate how you have always provided great bike tuning service. You also have offered valuable classes and advise regarding bikes safety. Thank you!
Excellent service, experienced and friendly staff.
Andrew and Randy are very helpful and patient.
Do what you say
Always helpful and reliable - I know my bike is in good hands. Thank you!
The best bikes and service in the city. Wouldn't go anywhere else! Thanks WP team!
Friendly responsive service
Easy to shop online and friendly people on store
Location is convenient.
Communication is very good.
Workmanship is reliable.
its all about trusting the people there..Bob.
Good customer service
Friendly and not pressure sales staff :-)
Bought a new bike and received geat customer service! Would recommend them to all my friends and family.
Flagged issue was warranty and thoughtful organization re solving that issue in combination with work
I like this bike shop. It always seems to have what I'm looking for. The staff are friendly and go the extra mile to find the products I need. Its my go-to neighbourhood bike shop.
They have an impressive range of bikes too!
I like that you carry Ortlieb spare parts, and I liked your responsiveness.
They are convenient to where I live and are of good value.