Customer Testimonials
Very freindly staff and promt service
I have bought several brompton products so far without any problems.
Excellent service and fair prices
The service experience was above and beyond.
Great staff, very informative, answered any/all questions. Personable and very helpful. Experience was top notch.
We've always had terrific and friendly service at Westpoint, and I always learn something new. They don't try to upsell and all seem genuinely passionate about enjoying cycling.
Service waa great.
The staff was great in a very quick turn around/tune up. Really appreciate the attention to detail and the explanations. Costs were inline with my expectations. Great experience!
We and all our family members who have purchased bicycles from West Point Cycles over the last 40 years (7 e-bikes alone!) have received excellent service and advice from everyone at WPC. The technicians are highly knowledgeable; WPC stands behind their service and the products they sell. We've come to rely on their recommendations, not just for bikes, but also for all the other things, like panniers, saddles, shoes and locks etc. The staff always have time to explain the reasons they are recommending a product and make sure it is right for your needs. Over the years we've had a lot of servicing and tune-ups: the prices are fair and they are always completed when they said they would be. Bikes are our primary mode of transportation in the city. We rely on WPC to keep our bikes in good working order and for products to make our cycling more enjoyable and safer. We highly recommend you choose West Point Cycles as your local bike shop.
Knowledgeable staff, great service!
Thanks so much to everyone in the repair shop for going above and beyond for my son this weekend! His bike is now safe and he learned a ton - not just about how to fix / care for his bike but also how to build customer loyality through exceptional customer service and care. Seriously guys - he was delighted. Thanks for giving my young entrepreneur such a great example of how to do business well - great service anywhere is so rare and something to be proud of.
Staff are friendly and helpful. I felt confident that my bike’s tune-up was thorough and completed well.
.....thanks 'fer doin' 'da Work!
The service is always prompt, good pricing. Very knowledgeable staff. Would not go anywhere else.
Nice and friendly service.
Reliable service. Reasonable time
Fantastic as always, sorting one of our 10 Trek bikes.
Alex Lee
Great service and lots of inventory
Great staff
Friendly, fast service. Much appreciated!
Staff is very nice in 2nd street
Great service and friendly staff combined with a huge selection of bikes.
Staff were friendly, good opinions. Service was fast.
Bon prix, grand choix d’articles et service rapide. Merci!
Andrew was an extremely informative and helpful sales person. He provided service far beyond what I receive in other stores. Don't lose him!!
BOB, AT WEST POINT CYCLES IN KERRISDALE HAS HELPED ME SO MANY TIMES WHEN I HAVE BEEN LOOKING FOR THINGS THAT ARE REALLY HARD TO FIND. MY THANKS GOES OUT TO HIM AND THE OTHER AMAZING AND HELPFUL PEOPLE WHO WORK AT ALL THEIR STORES.
Super helpful staff, plus great products
Bike mechanic (Dave) was super helpful and answered questions. He took the time to look at my tyre and fix it on the spot. Thanks!!
Great service
I always get personal and informed service at the Langley West Point Cycles store. The staff are friendly and helpful.