Customer Testimonials
Good customer service, staff knowledgeable about products.
variety of products, good quality and exceptional service.
Staff very helpful when things went wrong with my order/bike. Free warranty repairs and adjustments, always wanting to make sure my purchase was satisfactory. I needed to do a warranty repair and now very happy with the final result. Thanks!
Good job, on time
I needed a box to transport a kid's bike and basic repair tools. I appreciate the great service, thank you!
Friendly staff
Very helpful and truthful about their recommended service necessarities.
Service and price
The staff are great - friendly and knowledgeable
Very helpful staff.
Solid brands, exceptional service. Need I say more :-)
The service was great, the staff knowledgeable, and my bike was like new after the tune-up. I will absolutely recommend West Point to friends and family – and anyone else whoa asks.
Great service staff.
Quality service, fair price and quick turnaround.
Very helpful impromptu service
Good staff and service.
Excellent service, good price
Eden at your shop was super helpful with advice and checking my wheel and issues from my flat. Always great service with you guys. Bought my Trek Domane racing bike from you and very happy with rest visits and purchase from you 10 star service appreciate all you do
Tony Thompson Vancouver
Great prices, had the product I was looking for in stock and prompt delivery.
I appreciate the excellent communication pre and post service. It was friendly, professional, and prompt.
Efficient, friendly, and honest.
The staff at your Langley branch were friendly and very knowledgeable. The whole experience was seamless.
Excellent quality of knowledge about the products rendered to customers.
Pretty good selection and easy checkout but just took awhile to get my products.
Great employees, great customer service.
Appreciate the friendly service.
Good variety of quality goods.
Discount coupons for regulars was very appreciated.
West Point Cycles in Kerrisdale has excellent customer service and a good array of products.
If they don't have the product in stock they will search for it and bring it in for you. They refurbished my older mountain bike with completely new derailleurs, brakes, and chain, and replaced the front tire and inner tube. Other bikes stores might have turned their noses up at this bicycle, but now it feels like a much newer bike and is ready for more country riding. Thanks for your good service Bob!
Nancy Pap
The mechanics are willing to take time to share their knowledge and experience with all my technical questions.
Awesome team as always!