West Point Cycles
Vancouver & Langley
BC
Canada

Customer Testimonials

Report a concern   September 14, 2022 — Rated 9 out of 10 by Franklin Schryver West Point Cycles - Main St.
What do you like about our products and services?

Just had my Trek Bicycle serviced at West Point.
The bike is so smooth and everything clicks just the way it's supposed to.
Thanks guys. Great job!

Report a concern   September 14, 2022 — Rated 10 out of 10 by C.M. West Point Cycles - West 10th
What do you like about our products and services?

The staff are always super helpful!

Report a concern   September 14, 2022 — Rated 10 out of 10 by Sarah Koch West Point Cycles - West 10th
What do you like about our products and services?

Super friendly, great service, very reliable

Report a concern   September 14, 2022 — Rated 10 out of 10 by Miguel Otalora West Point Cycles - Main St.
What do you like about our products and services?

You guys are great

Report a concern   September 14, 2022 — Rated 10 out of 10 by I.H. West Point Cycles - Kerrisdale
What do you like about our products and services?

Knowledgeable and helpful staff

Report a concern   September 13, 2022 — Rated 10 out of 10 by B.C. West Point Cycles - Langley
What do you like about our products and services?

I think your service is excellent every single time I’ve been in whether it is for a purchase or a repair!

I am not satisfied at all with the tires on the hybrid TREK bike I purchased for my son in May. They are garbage in my opinion! He has had non stop flat tires driving a few blocks each day on a city street to school or work which make it a very unreliable mode of transportation. I can’t imagine what would happen on a trail!

I certainly wouldn’t recommend his particular bike for this reason alone unless of course you want to pay another $200 for new tires like I just did. Not happy about this at all.

Report a concern   September 13, 2022 — Rated 10 out of 10 by K.J. West Point Cycles - Langley
What do you like about our products and services?

Great service! very appreciative for the work completed in an urgent time.

Report a concern   September 11, 2022 — Rated 10 out of 10 by Shawn Murracas West Point Cycles - Langley
What do you like about our products and services?

Bike mechanics were friendly and efficient

Report a concern   September 11, 2022 — Rated 10 out of 10 by Allie Milroy West Point Cycles - West 10th
What do you like about our products and services?

Always listen and fix whatever is going on with ‘my ride’. Bonus is the conversations with your peeps that has nothing to do with my ride! Love you guys!

Report a concern   September 10, 2022 — Rated 10 out of 10 by Helmut Urhahn West Point Cycles - West 10th
What do you like about our products and services?

neighbors

Report a concern   September 10, 2022 — Rated 10 out of 10 by W.P.C.W.T.W.P.C.W.T. West Point Cycles - West 10th
What do you like about our products and services?

Stoked!!!

Report a concern   September 10, 2022 — Rated 9 out of 10 by R.L. West Point Cycles - Langley
What do you like about our products and services?

Friendly service and knew about shoe parts.

Report a concern   September 10, 2022 — Rated 10 out of 10 by Tom Sandborn West Point Cycles - West 10th
What do you like about our products and services?

I appreciate the knowledgeable staff, the friendly, prompt service and the quality work done on every repair or tune up. TS

Report a concern   September 9, 2022 — Rated 10 out of 10 by Alan Quan West Point Cycles - Main St.
What do you like about our products and services?

good product, and have staff that know what they're talking about when it comes to bikes

Report a concern   September 9, 2022 — Rated 10 out of 10 by A.B. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable and friendly service.

Report a concern   September 7, 2022 — Rated 10 out of 10 by D.B. West Point Cycles - Langley
What do you like about our products and services?

Staff was helpful.

Report a concern   September 7, 2022 — Rated 9 out of 10 by D.N. West Point Cycles - Langley
What do you like about our products and services?

The sales person explained everything very well and addressed all my concerns. I would recommend this place to everyone.

Report a concern   September 6, 2022 — Rated 10 out of 10 by Daniel Ng West Point Cycles - Langley
What do you like about our products and services?

Dave was extremely helpful!

Report a concern   September 5, 2022 — Rated 10 out of 10 by Richard Lopez West Point Cycles - Kerrisdale
What do you like about our products and services?

Absolutely the best bike shop in town. I needed repairs to my ride and they were able to squeeze me in and above all, make it affordable. No price gauging here!!!

Report a concern   September 5, 2022 — Rated 10 out of 10 by Eniko Payandeh West Point Cycles - Langley
What do you like about our products and services?

Knowledgeable and very helpful staff, great selection on bikes.

Report a concern   September 5, 2022 — Rated 10 out of 10 by T.B.S.T.B. West Point Cycles - Langley
What do you like about our products and services?

Great products! I need a large amount of bikes and they got them ready extremely quickly! Top team!

Report a concern   September 5, 2022 — Rated 10 out of 10 by J.F. West Point Cycles - West 10th
What do you like about our products and services?

Wide selection of products and very knowledgable staff.

Report a concern   September 3, 2022 — Rated 9 out of 10 by C.T. West Point Cycles - Langley
What do you like about our products and services?

Jack was very helpful in getting me the touch up paint. Even tho the color doesn’t match exactly as I’d hoped. The service was good.

Report a concern   September 3, 2022 — Rated 10 out of 10 by Jennifer Cunnings West Point Cycles - Langley
What do you like about our products and services?

So appreciated the customer service we received! Receptive, responsive and kind!

Report a concern   September 3, 2022 — Rated 10 out of 10 by Cynthia Montemayor West Point Cycles - Main St.
What do you like about our products and services?

EVERYTHING!!
Customer service is amazing. I was helped by several of your staff from the moment i ordered the bike to picking it up, then the 1 month check and bike fit. They were all very helpfull and friendly specially Randy, whom I bombarded with all my questions and he was patient, knowledgeable and thorough with all his answers. The bike fit really made a difference.
Thanks again!

Report a concern   September 3, 2022 — Rated 10 out of 10 by Stuart Ashman West Point Cycles - Main St.
What do you like about our products and services?

Your folks are amazing! They are super nice, friendly, happy to help, and genuinely want you to enjoy your experience in the store and on your bike!

Report a concern   September 2, 2022 — Rated 10 out of 10 by Jim Marley West Point Cycles - West 10th
What do you like about our products and services?

Very good service and great selection

Report a concern   September 1, 2022 — Rated 10 out of 10 by A.M.G. West Point Cycles - Main St.
What do you like about our products and services?

Great people, fast service.

Report a concern   September 1, 2022 — Rated 10 out of 10 by Jeff Bush West Point Cycles - Langley
What do you like about our products and services?

very friendly staff, very fast service. Oliver was Awesome

Report a concern   September 1, 2022 — Rated 10 out of 10 by W.C. West Point Cycles - Langley
What do you like about our products and services?

The guy who injured both his hands is super helpful and knowledgeable. Thank you all for your great service and help!


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