Customer Testimonials
I have enjoyed the great service and knowledgeable sales staff for years. I am a huge fan of Trek bikes and West Point has really gone the distance for me many times.
KNowledgeable and friendly service - don't feel rushed or like you are asking dumb questions.
The fellow who helped us at the store was very friendly and did not try to upsell us.
I purchased my bike from West Coast Cycles and continue to be very satisfied with their ongoing service.
Friendly and helpful
Rayne deserves a raise
She did a fantastic job
The free bike clinics are awesome and great service for the community. Mitch was helpful with fixing my brakes and very happy to share knowledge.
Honest service
Customer service is really great.
Good helpful staff. Convenient.
Good product and great service!
Knowledgeable and helpful
Friendly and knowlegeable staff.
Service is always excellent and always have parts in stock
Easy to deal with, excellent service and just a general good place to go when you're looking for bike parts service advice and other things pertaining to cycling..
Great service staff. Friendly and knowledgeable. Quality products.
Bought a brand new bike with limited knowledge of the bike or its accessories. Staff has been more than helpful to get me going, and keep me going. Quality work in the shop and smart advice in the store. So far the only thing that sucks is my cycling speed! LOL
Thorough and responsive.
Good at explaining the service, answers all questions.
Prompt and professional
Very friendly, professional, prompt.
Friendly, practical, expert advice.
Great service. Always friendly and always helpful
Very helpful staff.
Prompt service, friendly staff, fair prices, convenient location.
Very helpful
Attention to customer, friendly setting.
I received the order, it arrived on-time and in good shape.
Thanks for the great service and product.
Awesome Service. Great products.
The staff are knowledgeable, friendly and competent. They recommended a bike that I am more than ecstatic with and have given me tips and tricks and lots of patience to give me the confidence and joy to go out onto the crazy streets of Vancouver.
Whether it was Bob, Nolan, John or Jasper they’ve made me feel like their favourite customer even when I may have been the most annoying one.