Customer Testimonials
I’ve been in the market for a trek bike forever. Everyone at West Point Cycles from Langley to Main Street to Kerrisdale have always been incredibly friendly and helpful. I never felt I was being upsold or pressured into extra stuff. The discount on accessories after a bike purchase is huge.
My goto bike shop for repairs or maintenance.
Always fast, friendly and professional.
They do a great job, and usually have the repair done later that day.
I recommend their services.
Fair prices, very quick service, and very friendly staff. Highly recommend.
Helpful knowledgeable staff
Great bike, fantastic service and staff.
Great product.
as always excellent service from Mark
Good friends, dependable service
Appreciated that the one year deluxe maintenance package was done as promised when I bought the bike.
Always appreciate Nolan and Bob and the great service. Thanks!
Very friendly staff
The best service. Knowledgeable and helpful staff- not in a condescending way.
Super good online service with fast processing and shipping. All arrived as sold.
Excellent friendly staff and service
Service is good and technician was helpful to work through the e-bike operation and helped to load it onto the car.
I had a difficult fix on a bike and Bob went above and beyond to get it done.
Friendly and knowledgeable bike mechanics! No upselling on things we don’t need.
You stores have always been a pleasure to visit and our Bromptoms remind us of how great it is to do business with you...Regards to to Tim and Sara and a special thanks to Ben at the new store, the was a great help. All the best Bobbi & Chad
I'm new to cycling. The in store service was helpful and informative - I felt I could trust the recommendations.
Great service.
Their service was incredibly good, especially considering how busy they were with customers. Every staff member went above and beyond to help me out.
Great friendly knowledgeable service
Great service!
Great service and the bike I wanted was in stock. And excellent advice on accessories.
Good service and lots of accessories.
People are great.
Your service team is great - it's refreshing to not feel any condescension in a bike shop (something that is unfortunately rampant in the industry)
Main Street - knowledgeable staff and bike mechanics are excellent f.
Personal service.
The staff at the West Point Cycles Langley location helped my girlfriend and I decide on new bikes. Everyone was incredibly helpful and friendly and even let us test ride several models until we were set on the right one.