West Point Cycles
Vancouver & Langley
BC
Canada

Customer Testimonials

Report a concern   September 1, 2023 — Rated 10 out of 10 by J.D. West Point Cycles - West 10th
What do you like about our products and services?

Easy and convenient

Report a concern   August 31, 2023 — Rated 10 out of 10 by Alison Yule West Point Cycles - Kerrisdale
What do you like about our products and services?

Great service and products!

Report a concern   August 31, 2023 — Rated 10 out of 10 by S.C. West Point Cycles - Kerrisdale
What do you like about our products and services?

Always friendly and extremely helpful.

Report a concern   August 29, 2023 — Rated 9 out of 10 by L.J. West Point Cycles - Main St.
What do you like about our products and services?

very friendly sales rep at location on Main st. He honoured my customer $10 coupon that I had received by email a couple weeks earlier- it was on file. that was really great as it saved some $ on a new tire.

Report a concern   August 29, 2023 — Rated 10 out of 10 by D.Q. West Point Cycles - West 10th
What do you like about our products and services?

the quote equaled the final bill. The work was finished when I was told it would be finished. All round good work!

Report a concern   August 29, 2023 — Rated 10 out of 10 by Paul Gahni West Point Cycles - Langley
What do you like about our products and services?

Very quality products and knowledgeable staff and ver good service

Report a concern   August 29, 2023 — Rated 10 out of 10 by Derek Zhao West Point Cycles - Main St.
What do you like about our products and services?

Good value. Good service. Nice people!

Report a concern   August 28, 2023 — Rated 10 out of 10 by J.W. West Point Cycles - West 10th
What do you like about our products and services?

Totally outstanding service from Tom this past weekend. He diagnosed the issue with the brake on my new FX+2 E-bike. Much better than the sales and service from the Second Avenue store. which was abysmal.

Report a concern   August 28, 2023 — Rated 10 out of 10 by F.H. West Point Cycles - Main St.
What do you like about our products and services?

Everyone at your shop is incredibly helpful and friendly, going the extra mile to assist and to find a solution that will work for the problem at hand. I have found Andrew and Randy particularly helpful, but I want to reiterate that everyone at your shop is amazing. Thanks for everything!

Report a concern   August 28, 2023 — Rated 10 out of 10 by S.G. West Point Cycles - Kerrisdale
What do you like about our products and services?

Attentive, friendly, competent.

Report a concern   August 28, 2023 — Rated 10 out of 10 by R.H. West Point Cycles - Langley
What do you like about our products and services?

Friendly staff and very thorough.

Report a concern   August 28, 2023 — Rated 10 out of 10 by K.K. West Point Cycles - Langley
What do you like about our products and services?

Always appreciate the care and effort your entire service team provide in the back.

Report a concern   August 27, 2023 — Rated 10 out of 10 by Colleen Young West Point Cycles - Langley
What do you like about our products and services?

Staff was very helpful and friendly. Found the bike shorts I was looking for...

Report a concern   August 26, 2023 — Rated 10 out of 10 by L.S. West Point Cycles - Langley
What do you like about our products and services?

I was welcomed into the store when I arrived. I received help with what I needed and the cashier was very friendly.

Report a concern   August 26, 2023 — Rated 10 out of 10 by David Lyall West Point Cycles - Langley
What do you like about our products and services?

Very helpful service team.

Report a concern   August 26, 2023 — Rated 10 out of 10 by Amy Landsiedel West Point Cycles - Main St.
What do you like about our products and services?

Very good customer service. Friendly, helpful, and got my e-bike ready before expected! Even held on to it until I could make arrangements for pickup! I live on vancouver island so it took an extra week. Thanks for being amazing!!

Report a concern   August 26, 2023 — Rated 10 out of 10 by Laird Ongman West Point Cycles - Langley
What do you like about our products and services?

Great service friendly knowledgeable staff

Report a concern   August 26, 2023 — Rated 9 out of 10 by Steve Southern West Point Cycles - Langley
What do you like about our products and services?

You took the time to answer my questions and fix my bike and kept me knowledgeable of what you were doing I find that very impressive

Report a concern   August 24, 2023 — Rated 10 out of 10 by C.S. West Point Cycles - Langley
What do you like about our products and services?

The guys in the service department are awesome. Professional and knowledgeable! Thanks for looking at my daughters bike and mine right away before closing time!

Report a concern   August 24, 2023 — Rated 10 out of 10 by Geoff Peters West Point Cycles - West 10th
What do you like about our products and services?

Staff are always knowledgeable, helpful, and give appropriate advice.thanks Chris for my new helmet after 25 years.

Report a concern   August 24, 2023 — Rated 10 out of 10 by P.B. West Point Cycles - Kerrisdale
What do you like about our products and services?

Great staff!

Report a concern   August 24, 2023 — Rated 10 out of 10 by N.L. West Point Cycles - West 10th
What do you like about our products and services?

Amazing customer service!

Report a concern   August 24, 2023 — Rated 10 out of 10 by C.J. West Point Cycles - West 10th
What do you like about our products and services?

Very efficient and helpful. Not overly priced for repairs. They have my support. Thanks. Cheers. First name removed

Report a concern   August 24, 2023 — Rated 10 out of 10 by William De Vynck West Point Cycles - Langley
What do you like about our products and services?

This store is excellent. The technical staff are helpful and knowledgeable

Report a concern   August 24, 2023 — Rated 10 out of 10 by Alan Quan West Point Cycles - Main St.
What do you like about our products and services?

Great sales team that knows about bikes. Super friendly and always helpful.

Report a concern   August 24, 2023 — Rated 10 out of 10 by C.D. West Point Cycles - Kerrisdale
What do you like about our products and services?

Efficient, friendly, pricing as expected

Report a concern   August 24, 2023 — Rated 10 out of 10 by N.P. West Point Cycles - Langley
What do you like about our products and services?

Quick and affordable bike repairs.

Report a concern   August 24, 2023 — Rated 10 out of 10 by Marc Raymond West Point Cycles - Main St.
What do you like about our products and services?

Outstanding service. You guys fixed my son’s bike immediately when you discovered that he was 2 days into a 5 day mountain biking camp. We can’t thank you guys enough for making this happen under such short notice. Many thanks!

Report a concern   August 24, 2023 — Rated 10 out of 10 by Patrick Fleck West Point Cycles - Main St.
What do you like about our products and services?

Amazing customer service.

Report a concern   August 24, 2023 — Rated 10 out of 10 by Raelynn Correia West Point Cycles - Langley
What do you like about our products and services?

Friendly staff and great product


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