Customer Testimonials
Great selection and good quality. Knowledgeable and friendly staff.
Both your products and service are excellent.
Thanks to all the staff, Jack, Cody, Angar (spelling probably wrong), and the manager for getting my wife’s electric bike operating like new.
Well done!
Doug
knowledgable and friendly staff that don't try to upsell. so happy that you've hired staff and worked through the backlog so that service is faster
Great service. They really know their stuff. Highly recommend.
Great staff. Knowledgeable and great election of bikes and gear.
Good quality and reasonable prices.
Great info & friendly approach to address my bike light needs. Thanks
Prompt shipping, straight forward
Bought a smart trainer with a big discount which got here quicker than it was meant, awesome all round.
I only know about the saris h3 I bought, but I can tell that the price was unbeatable, especially with free shipping!
Good customer service an selection of products. Website is great .
I found the service dept very knowledgeable and did not try to oversell me on a part or service I did not need. They were quick and had the job done the same afternoon that I brought my bike in. I definitely would recommend West Point Cycles as a premium bike shop for all your cycling needs. They have a large inventory of new bikes and parts
Highly recommended
Fill the order quickly as promised
Good products and efficient service.
Friendly and helpful regarding any follow up to maintenance and warranty.
Great products and friendly staff
Dave is a very pleasant and helpful employee.
Very courteous and helpful service.
Very clean, well stocked store.
The staff was very good, helpful and efficient for review of bike when brought in for a service, the actual tune up work and a small problem on bike pick up.
I am very glad that work was suggested to me when bike was brought in that I had not planned on doing.
Thank you. Good product, fast shipping
Great service - thank you
Very thorough/comprehensive on my bike maintenance!
First name removed De Jong
.....Thanks for doing this Good Work!- really happy with my Bicycle Service, and the Store, and all
glad to support,
Shlomo
Attention to detail. Time spent with me. Product knowledge. Going thw extra mile.
The front store person was awesome and very helpful
super quick processing online order!
The people who work here are amazing and polite. So generous with their knowledge and willing to go the extra mile to help their costumers. I don't think I have ever met a nicer bunch of people. West 10th is lucky to have you all!
Andrew, Joko, Randy & rest of staff ALWAYS great service & very accommodating.
Good selection and stock; friendly service; fast and efficient; fair prices.
The person who helped me was incredibly kind and offered me detailed instructions on how to use the pannier which was very helpful to me. 5 star experience!
I appreciate the helpful staff with the services they have provided me since I purchased my Trek bicycle some 4 years ago. From yearly tuneups to more urgent repairs ( broken spokes ) the staff have been very helpful and accommodating.
In addition, their selection of bicycle accessories is excellent and the prices are very competitive. This along with the very knowledgeable staff makes the shopping experience easy and I walk away knowing I have have an excellent product.