Customer Testimonials
Love the shop
Service is always fantastic. I’ve been floating around from shop to shop for a few years, always disappointed with the customer service. West Point Cycles seems to have the most accommodating, friendly and welcoming staff!
I'm riding a Trek emonda. I lost my Cadence sensor and bought it. Despite the fact that it is a cheap part, I got to buy it in a good response. Thanks for the staffs.
Very friendly, excellent service
Easy to interact with sales people :)
Good Customer service! Will take my bike back for repair.
Great staff!
Amazing and friendly Service from both Angar(I hope I spelt that correctly) and Autumn! They both helped me with my problem and were more than accommodating and went above and being expectations in every way. I would 10/10 recommend West Point Cycles - Langley to all family, friends or fellow cyclists that I come across.
Friendly helpful staff.
Helpful front end staff person.
I find Andrew to be an outstanding rep and always has my best interests in mind
Every time I go in to Westpoint in Langley i am assisted with whatever I need as soon as I walk in, always someone kind and knowledgeable ready to help
Close by and will look at service issues when I drop in. Good selection and high quality bike repairs.
Very friendly, cheerful and helpful staff with prompt service
Great shop, great staff, great service … long time client
Have always had great advice on bikes, and dedicated reliable service.
Fast, friendly service! So happy I supported a local Canadian business.
Very fast service and good price
Very friendly, good with kids. Quick helpful service. Best vibe in a bike shop I know!
Friendly and very helpful to fix the problem.
Only one negative- if they put the seat up on the bicycle to please put it back down.
Your bike mechanics are excellent at diagnosing the problem and take the initiative to fix things properly.
The workers are knowledgeable and helpful.
Well informed of the order status! Expected delivery and friendly invoice!
JF
You have pretty much everything needed when it comes to cycling. Staff is awesome too!
great service very personal good pricing and inventory , Highly recommend
Excellent service
Enjoying my new, dual sport bike getting lots of riding in. Customer service is excellent.
Service counter staff and mechanic very accommodating and knowledgeable. A simple flat tire repair was dealt with promptly, and a followup concern that was missed when my e-bike was serviced last fall was also fixed. Good service!
Fast, helpful and friendly assistance diagnosing bike problem
Very friendly and professional staff. I was very happy with the job they did. I'll definitely come back.