Customer Testimonials
Your convenient location and wonderful sales staff!! Thank you!!
Always excellent service. Staff are very knowledgeable. Love my bike! I got all my kids helmets here too. Safety rating through the roof!
Great staff who was attentive to my requests!
Trek bikes
Veey friendly and helpful employees. Every staff member I have dealt with since I first brought in my old mountain bike a few years ago have been great!
Very professional service. Attentive to details. Staff is welcoming. Thanks 😊 a lot.
the shipping speed
service was good - my bike is great again. thanks.
Great sales staff. Fitted my kid into the proper bike size, sold us on some accessories and a helmet. Big selection of bikes. I would highly recommend anyone looking for a bike to visit West Point Cycles.
Product line-up. Customer service and professionalism. Conveniently located.
Friendly, knowledgeable staff
Good options and excellent customer service
Exceptional service from approachable staff, who never make me feel like I should know something about my bike already. Kindness and patience is the name of the game with the crew at West Point Cycles, and I wouldn't go anywhere else.
Good customer service. First time in store. Picked up what we were looking for.
My daughter likes Trek bikes and the staff, without fail, are friendly and helpful
We travel from White Rock to West Point Cycles to have our E Bikes serviced and to make purchases. The customer service is excellent, staff are accommodating, very friendly and knowledgeable.
They take the time to assists us and answer our questions without feeling rushed. Our bikes are always ready to be picked up on the date and time they schedule.
There is no where else I would take our bikes for servicing given their excellent service and dependability.
John Douglas
Helpful friendly staff. Good selection of products.
great staff and service!
Fran was amazingly helpful and so patient! I also learned a lot. I will be back again soon!
All employees were very knowledgeable and provided excellent customer service!
Rayne was very exceptionally knowledgeable and helped me get the best bike and accessories for my skill level. Also, the service department and any employee that interacted with me were outstanding.
I would definitely recommend West Point Cycles!
Thanks,
Marilyn C.
Staff were helpful and had my bike serviced sooner than expected
Friendly and fixed the problem
Helpful, knowledgeable and friendly staff
Everyone at the Main and 2nd branch of West Point Cycles is incredibly friendly and helpful. I always get patient and thorough assistance even when the store is packed with customers and the staff are rushed off their feet. I can’t recommend them highly enough!
Amazing service!
Ecellent customer service and high quality products at a location that makes sense close to the bike route and lots of people at 2nd & Main
Big stock , always fast and courteous.
Thanks
Convenient and expedient.
The service department was great putting together the parts that I wanted for my new Trek Verve. The counter personnel where super nice. Definitely going back for servicing and parts!!
The staff were very attentive, friendly and provided valuable advise.