West Point Cycles
Vancouver & Langley
BC
Canada

Customer Testimonials

Report a concern   June 10, 2024 — Rated 10 out of 10 by D.S. West Point Cycles - West 10th
What do you like about our products and services?

Your bike mechanics are excellent at diagnosing the problem and take the initiative to fix things properly.

Report a concern   June 10, 2024 — Rated 9 out of 10 by K.L. West Point Cycles - West 10th
What do you like about our products and services?

The workers are knowledgeable and helpful.

Report a concern   June 10, 2024 — Rated 10 out of 10 by Jeanfrancois Pelletier West Point Cycles - West 10th
What do you like about our products and services?

Well informed of the order status! Expected delivery and friendly invoice!

JF

Report a concern   June 10, 2024 — Rated 10 out of 10 by K.M. West Point Cycles - Kerrisdale
What do you like about our products and services?

You have pretty much everything needed when it comes to cycling. Staff is awesome too!

Report a concern   June 9, 2024 — Rated 10 out of 10 by Bruce Keller West Point Cycles - Langley
What do you like about our products and services?

great service very personal good pricing and inventory , Highly recommend

Report a concern   June 9, 2024 — Rated 10 out of 10 by Gurpreet Chahal West Point Cycles - Main St.
What do you like about our products and services?

Excellent service

Report a concern   June 9, 2024 — Rated 10 out of 10 by R.W. West Point Cycles - Langley
What do you like about our products and services?

Enjoying my new, dual sport bike getting lots of riding in. Customer service is excellent.

Report a concern   June 9, 2024 — Rated 10 out of 10 by Glen Middleton West Point Cycles - Langley
What do you like about our products and services?

Service counter staff and mechanic very accommodating and knowledgeable. A simple flat tire repair was dealt with promptly, and a followup concern that was missed when my e-bike was serviced last fall was also fixed. Good service!

Report a concern   June 8, 2024 — Rated 10 out of 10 by M.Q. West Point Cycles - West 10th
What do you like about our products and services?

Fast, helpful and friendly assistance diagnosing bike problem

Report a concern   June 8, 2024 — Rated 10 out of 10 by N.T. West Point Cycles - Kerrisdale
What do you like about our products and services?

Staff are really friendly and knowledgeable.

Report a concern   June 8, 2024 — Rated 10 out of 10 by P.G. West Point Cycles - Kerrisdale
What do you like about our products and services?

Please read my Google review. Always happy with the service that any of our bikes get there.

Report a concern   June 8, 2024 — Rated 10 out of 10 by Jack Grushcow West Point Cycles - West 10th
What do you like about our products and services?

Great knowledgeable staff

Report a concern   June 8, 2024 — Rated 10 out of 10 by S.P. West Point Cycles - Kerrisdale
What do you like about our products and services?

very friendly helpful staff and great product knowledge.
fast reliable service

Report a concern   June 7, 2024 — Rated 9 out of 10 by L.R. West Point Cycles - Langley
What do you like about our products and services?

Friendly knowledgeable staff who are very helpful.

Report a concern   June 7, 2024 — Rated 10 out of 10 by Tyrel Devlin West Point Cycles - Langley
What do you like about our products and services?

Your staff was incredibly helpful, professional, and generous with their time and knowledge. I don't know the first thing about cycling or the machines themselves, and your staff left me with more knowledge than I'd walked in with, without shaming me for my own lack. Absolutely would go here again!

Report a concern   June 7, 2024 — Rated 10 out of 10 by Tony Ly West Point Cycles - West 10th
What do you like about our products and services?

After contacting about shipping for the Brompton C Line Explore. Andrew made my concerns about shipping practically disappear. Also even trying to have it so my bike will arrive on my preferred date.

Jessica was great on helping me out on couple of accessories I asked about before having the bike ready to ship out.

When I ever visit BC I'll definitely try make time to visit and thank the team personally!

Report a concern   June 7, 2024 — Rated 10 out of 10 by D.P. West Point Cycles - Main St.
What do you like about our products and services?

Great job servicing my bike, quick turn-around. Quality job, clear communication.

Report a concern   June 7, 2024 — Rated 10 out of 10 by Rick Kuzonski West Point Cycles - Langley
What do you like about our products and services?

The sales person I dealt with was very helpful

Report a concern   June 7, 2024 — Rated 10 out of 10 by Heather Stewart West Point Cycles - Langley
What do you like about our products and services?

Everyone I talked with provided exemplary service. They were professional, friendly & went above & beyond what I expected.
I wanted to order a pair of ASSOS bib shorts online & wanted some more detailed specs. Rayne was very helpful on the phone, as was another service person.
Highly recommend

Report a concern   June 6, 2024 — Rated 10 out of 10 by B.H. West Point Cycles - Langley
What do you like about our products and services?

Needed what needed to be done.

Report a concern   June 6, 2024 — Rated 10 out of 10 by Dave Rossiter West Point Cycles - Kerrisdale
What do you like about our products and services?

Best staff ever

Report a concern   June 6, 2024 — Rated 10 out of 10 by M.V. West Point Cycles - West 10th
What do you like about our products and services?

Excellent service and quality advice

Report a concern   June 5, 2024 — Rated 10 out of 10 by C.D. West Point Cycles - West 10th
What do you like about our products and services?

bromptons and brompton stuff

Report a concern   June 4, 2024 — Rated 10 out of 10 by J.S. West Point Cycles - West 10th
What do you like about our products and services?

Quick service and good prices

Report a concern   June 4, 2024 — Rated 10 out of 10 by M.R. West Point Cycles - West 10th
What do you like about our products and services?

very helpful, fast service and amazing inventory.

Report a concern   June 3, 2024 — Rated 10 out of 10 by Christine Micallef West Point Cycles - West 10th
What do you like about our products and services?

Great service on your mailout

Report a concern   June 3, 2024 — Rated 9 out of 10 by G.H. West Point Cycles - West 10th
What do you like about our products and services?

Finding what we’re looking for. Quick response and delivery….

Report a concern   June 3, 2024 — Rated 10 out of 10 by C.C. West Point Cycles - Main St.
What do you like about our products and services?

Wonderfully helpful service and anything that is needed, but not in the store, will be efficiently ordered!

Report a concern   June 2, 2024 — Rated 9 out of 10 by Tony Thompson West Point Cycles - Main St.
What do you like about our products and services?

always good responsive staff...bought a $7,000 Trek Domane from you

always great follow up

Report a concern   June 2, 2024 — Rated 10 out of 10 by Ian Heller West Point Cycles - Kerrisdale
What do you like about our products and services?

Great product knowledge and exceptional customer service.


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