Customer Testimonials
Large facility with a variety of inventory all in stock. Staff member was very helpful.
I like the quality of your product.
Checked in with a progress report
Splendid customer service. Marc and team are simply amazing! Bike came from the Complementary 1-year service like brand new! Thank you!
Was listened to and taken care of promptly!
Lots of trek bikes and accessories plus friendly and helpful staff
Significant experience in the Langley store. I recently purchased my second bike there. They are fantastic, always willing to help and choose the best gears and bikes
I appreciate the staff. Always positive and helpful. Thanks for being so quick to source my new Trek Domane AL 5 Gen 4 this past December.
Great service at short notice by very friendly staff.
Good quality products and helpful staff who know about the products
Great rain cycling pants and easy to deal with.
Always very helpful
Very fast service at a very good price.
easy to order and easy to pick up
Great service!!!
Have had great service in the past and again twice this week from Andrew, will be back for that reason!
They carry various good quality brands of clothing and accessories that I like, such as Assos, Rapha and Ortlieb, with regular sales, and the staff are all very helpful
Helpful responsive
Great customer service for online orders
Assortment and price.
I had excellent and quick service for my bike which was unrideable. The technician fixed the problem, took the bike for a test ride, and identified another problem. So he fixed that as well and gave the bike a second test ride. I feel that was great service, and the bike was ready in just a few hours. Thank you Derek!
Excellent advice on which bike to choose, and easy to schedule service.
Knowledgeable, good service, address concerns.
They always have what I’m looking for at a fair price.
Thanks
Everyone is very kind, have fit me in on short notice, do good work on service, and explain the problem and what is needed within being patronizing.
Had a great shopping experience this week. The two staff were incredibly friendly and helpful.
Fantastic experience.The store manager went well out of his way to secure a purchase that was not in his particular store.So nice to have people that actually know what to do in a non traditional situation.I will be back for sure.Respectfully,Name removed.
Knowledgeable staff and great maintenance service.
Always great service!
YOU GUYS ROCK MY SOCKS OFF!!! I'm truly never going anywhere else. West Point die-hard over here, baby!