Customer Testimonials
Great products and most knowledgeable staff in town!
I was greeted nicely. My needs were fulfilled promptly. Good lines of products👌🏼
Service was great.
What wasn't great was that I booked an appointment, they forgot about it, then found it and then told me bike would be ready by 5:45pm, and bike was ready a few hours later.
Would have appreciated specifics as I live in Maple ridge not Langley.
Helpful staff
Your service is always excellent especially the gentleman with the beard. He's always gone beyond to help me. Keep it up.
West Point Cycles on Main Street always gives stellar customer service. I trust their advice for service repairs as they take the time to listen. I have purchased 4 bikes from them as well and highly recommend them to friends and colleagues.
FAST and friendly. And honest (i.e. I came in to get a bike serviced, they looked at it and determined a servicing wasn't needed. Just a clean up and a new tube). In and out in 45 minutes. Which gave me the time and money to buy a new helmet.
The service writer who checked my bike for a minor shifting problem was friendly & knowledgeable. My bike was booked in (Fri.) and promised for later Tues, it was done & ready to be picked up Sat at noon.
Very friendly and professional staff. I was very happy with the job they did. I'll definitely come back.
Love the shop
Service is always fantastic. I’ve been floating around from shop to shop for a few years, always disappointed with the customer service. West Point Cycles seems to have the most accommodating, friendly and welcoming staff!
I'm riding a Trek emonda. I lost my Cadence sensor and bought it. Despite the fact that it is a cheap part, I got to buy it in a good response. Thanks for the staffs.
Very friendly, excellent service
Easy to interact with sales people :)
Good Customer service! Will take my bike back for repair.
Great staff!
Amazing and friendly Service from both Angar(I hope I spelt that correctly) and Autumn! They both helped me with my problem and were more than accommodating and went above and being expectations in every way. I would 10/10 recommend West Point Cycles - Langley to all family, friends or fellow cyclists that I come across.
Friendly helpful staff.
Helpful front end staff person.
I find Andrew to be an outstanding rep and always has my best interests in mind
Every time I go in to Westpoint in Langley i am assisted with whatever I need as soon as I walk in, always someone kind and knowledgeable ready to help
Close by and will look at service issues when I drop in. Good selection and high quality bike repairs.
Very friendly, cheerful and helpful staff with prompt service
Great shop, great staff, great service … long time client
Have always had great advice on bikes, and dedicated reliable service.
Fast, friendly service! So happy I supported a local Canadian business.
Very fast service and good price
Very friendly, good with kids. Quick helpful service. Best vibe in a bike shop I know!
Friendly and very helpful to fix the problem.
Only one negative- if they put the seat up on the bicycle to please put it back down.
Very good service. Helpful and knowledgeable staff