Customer Testimonials
Friendly, helpful, knowledgeable
Very professional and helpful
Staff is fantastic!
Very good professional and friendly service. Will shop there again
Thanks
Excellent service department who do A+ work . Brought my Trek powerfly in for a service and it’s like a brand new bike now. Top drawer mechanics!
Service excellent!!
I was extremely well taken care of by Dave and John! Many thanks!
I just needed tires for an old mountain bike, but the service was quick, helpful, and I got exactly what I needed.
Good vibes.
Everyone there is always personable. There is a wide selection of products in the shop but you are also quick to order something specific when I needed it.
The work you did was excellent, the staff were friendly and helpful and it was reasonably priced. A good experience thanks
The job was done fast, on time and a fair price. Very helpful and friendly staff
Went the extra mile for me regarding my trex bike,considering the problems I have had wich was not caused by them.many thanks to Dave and the staff at langley for all of their help..one should not judge a company by the selling of the item but by the care one receives afterwards.thanks again west point cycles
Service was fantastic
Very informative, thorough and quick.
Will definitely return for next service
The mechanic who helped me select and install a fender was friendly and very helpful.
Very thorough and helps me load my bike into my SUV. 2 services are free with the bike. One at 1 to 4 months and another at 1 year.
Everyone’s extremely friendly and helpful, highly recommended!
Had an amazing experience ordering a hike online with westpoint. Online sales staff (Jess) was very friendly and professional over emails. They packaged my bike up very securely and made sureeverything was nicely wrapped from scratches and damage. Would highly recommend.
They shipped my product the same day I ordered and had the inventory that I cannot find anywhere in Ontario.
Attentive and quick service.
Have been going there for years!
Great customer service
Service excellent as always but especially Fiona at Main for calling around to the other shops for my seized brake bolt. And Bob for service and James for taking care of my issue right away at Kerrisdale.
Floor manager went above and beyond finding the correct fender for my bike. Even though the installation was more complex than originally thought (package didn’t include correct mount), he improvised successfully and still refused to charge me for labour. Excellent customer service.
Great price for tires Great communication Great shipping time and tracking Great place to deal with
knowledgeable support and prompt service
Great service, always!
The team did a great job and bikes were serviced well and new buy is working great!
Randy! He is the best. Patient, knowledgeable and just a great person overall. Keep Randy, I keep buying bikes from you.
Very friendly, helpful service staff with solid expertise.
The very knowledgeable staff. I wouldn’t shop anywhere else.