Customer Testimonials
Good service description by staff of bikes and new technologies
Very friendly, informative, got the feeling they wanted me to enjoy cycling not just sell me products.
Very enjoyable and non intimidating experience!
Everyone I interacted with from West Point Cycles was super friendly and knowledgeable. Shout out to Zoe for calling to verify some of the parts when she assembled the order. Will definitely be back for my next bike.
quick turnaround, fair price
Very friendly service
Great service! We came in to buy a new bike for our son.
Oliver interpreted what we needed, showed us our options and we got exactly what we wanted. It was an absolute pleasure. Thank you!
Service is absolutely epic! Friendly, awesome +1 service every time. They even remember me by name. There’s an associates at the Langley location named Kevin who always calls me by name and knows the ins and outs of what I like as a bike rider. This is Exactly what I want and need from a bike store!!! Bc of Kevin and the team there, I will keep coming back! I just spent $*00 tuning up my bike for the season and it feels like my bikes never ran better!
Thanks West Point Cycles!!!
Love the quick response to my requests for products and services.
The staff is very knowledgeable and willing to share bike knowledge without making one feel dumb..
Thanks for the great service. Needed a minor derailleur adjustment and they were able to do it on the spot.
I bought by 2021 Trek FX Sport Carbon 4 last summer. I thoroughly enjoy riding this bike. It represents superb value if you can get your hands on one. I was fortunate enough to grab mine at West Point Cycles in Langley, BC. Check out their showroom and service department. They have an excellent selection of different types of bikes and accessories. They provided first-rate service, and Angar, my sales person, was especially helpful.
Super duper staff. Friendly and helpful
Great service. The employees are always trying to go above and beyond. Fast shipping within Vancouver too.
I always find what I need in the store and receive excellent service, no matter which branch of the store I am in. Quick - know their products - friendly - good prices
The very best staff and customer service.
For the twenty years that I've been buying bicycles and gear from West Point Cycles, the service and quality of products has been absolutely consistent and of the highest order. They always stand behind their service and products when problems arise (which is inevitable when moving parts are involved). West Point Cycles also participates in supporting charitable causes and the arts, helping to make our community stronger.
Everything !
Accessible website; good prices and quick delivery
Enthusiasm of all staff (Sales, and Service) to deliver me a positive biking experience. Very responsive and personable staff.
Excellent Service
Fair prices
Good quality merchandise
Great service, super friendly staff. Brought in my classic retro steel for a quick headset adjustment and they helped me out free of charge. Came back a week later to pick up a few items off the shelf. Thanks guys, I will be a repeat customer.
Andrew at your main and 4th is the best!!! Fast awesome service I trust every time! Thank-you :)
Great bike and friendly staffs!
Friendly and helpful staff who answer my questions without making me feel stupid!
Work has always been ready by the time said (or sooner)
Always great service! Staff are always very helpful.
Friendly staff!
Loved my mini tune up. It was completed in 48 hours just when I needed it. My bike is in top form now. Thanks to the technician who worked on it. Great job!!!!!!
Friendly & knowledgeable - terrific service
Excellent customer service by Brody.
Great service and amazing staff
Excellent service, personal, reliable prompt.