Customer Testimonials
The friendly attitude from all of the employee's at Jax. The attitude of the people that you deal with is more important that the selection of bikes, accessories, or the multitude of repair/replace options that a bicycle store contains. I always feel welcome at Jax, which is why I always come back to Jax. Thanks for everything you do! :-)
All bikes and services are of excellent quality. The staff are fantastic to work with making it a great experience to buy or service our Ebikes.
I recently had one of the best experiences in quite some time at Jax Bicycle Center. From my initial phone call with Joe to my interaction with the team when I walked in with my wife’s bike, Joe, Natalie, and the crew were all incredibly helpful and knowledgeable. If you’re looking to repair or buy a bike, Jax is the place to go. I highly recommend Jax Bicycle Center.
Great customer service and knowledgeable staff.
Excellent customer service and prices.
Quality service by great people!
Jose is great and takes care of my bike every time I go there.
Good bike. Customer service.
Nick was awesome. Five star service
Fast, honest and quality work.
I always was greeted with respect and professionalism and skilled employees.
The fellow who helped me was very knowledgeable, friendly and fun! There was an issue with my online order but Jax resolved it within 30 minutes after I called!
Friendly helpful staff. Parts fit perfect
I feel like a valued customer. Very rare in todays world
Thank you
Thanks every thong was fone on time as agreed.. good communication. Thx
Don and Clay were super helpful getting me a recalled Shimano crank and getting it all set up. Also super helpful getting me a new fork for my bicycle and setting it up. Everything works awesome and super happy with service.
Very good prices and quick service. Also the techs are y knowledgeable and present options to you
Great service, Jason was great!
The bike mechanics are friendly, knowledgeable about available products. They greet me as soon as I step inside the store.
Friendly, knowledgable and did a great job servicing the bike.
The service the personal who work there are kind patient respectful. They very helpful. They always help me get the bike inside. Been coming here for 10 years
Work was done before of estimate time.
I walked in a a flat rear tire 10 minutes before closing and they helped me right away. Diagnosed a puncture in the tire and the fact that the tire sealant had dried out. Replenished both tires and had me out in under 15 minutes. Honest folks doing great service at a very reasonable charge.
I asked for the minimum maintenance to tighten the brakes and lube the chain. JAX went above and beyond to tighten up everything and even washed it from top to bottom! Very impressed!
Service staff are great - knowledgeable and helpful
Everyone was friendly and helpful. You found the items needed to repair my bicycle. It took a couple of weeks, but I think that was real time. We get used to every thing being instant and that's not reality. Thank you for your care and friendly service.
Great Service
Great service ordering a back wheel for my beach cruiser. Many thanks.
The people work there are very friendly and professional.
I enjoyed the high-quality of the parts and accessories and the service and the courtesy and caring of the employees long time customer.
Staff is friendly courteous and kind. Service Manager Thomas Adams is very knowledgeable.
But, a wider selection of socks and riding kits would be good.