Customer Testimonials
Friendly accommodating sales staff. Really went the extra mile to ensure fit and satisfaction.
They did what they said they would do.
Jax had a good variety of everything I needed….they did not have to order and I picked up my bike etc next day. Although, their bike helmets could have more variety.
Service was friendly and upbeat.
Great customer service!!
Attentive, friendly and very professional!!
The staff, especially Sherrie…very good customer service!
This is the second Trek I’ve purchased from this location.
Helpful, friendly, available.
Knowledge staff
Wyatt was very helpful & patient with me! He answered all my questions & was very knowledgeable about all the products. I would refer your store to everyone. Thanks
This is by far the customer service based merchant I’ve ever dealt with in the industry and I’ve dealt with a great deal of service shops.
Very helpful staff, did an "emergency" repair while we waited, for our out of town visitors on a busy Friday. Great people!
Great. Service
Competent an friendly service!
Best customer service. Went in to get an adapter for my tire since I had a flat and they took care of that and offered a quick diagnostic check, updated my e-bikes software and took really great care of me - just amazing service!
Fair prices and great service. This is my go to shop for new bike purchases.
Your staff are very friendly and helpful. Love the massive inventory and options for new bikes.
Very easy to talk to, knowledgeable of product and services I requested. Went over and beyond what was expected and I thank you.
I support the local bike shop. The customer service is friendly and helpful. Andrew, the bike mechanic is knowledgeable and does good work.
The products have never felt cheap and the service always feels prompt as possible and personable
The service department is excellent and First name removed and the staff have tremendous knowledge of bicycle products and maintenance requirements.
Honest, direct and quick service!
Taken care w/in a reasonable amount of time. Friendly associates. Thorough investigation of bike. Repaired and satisfied w/ work.
Don was very knowledgeable and professional. Thoroughly examined my bike and did necessary repairs. It was ready for pick up in 1 hour after dropping off
Friendly service
Professional and courteous. JAX ordered my 3 wheel electric tricycle, assembled it and delivered it to my home. From start to finish everything went smoothly!
Everyone in the shop was very friendly and helpful.
I was treated kindly from the moment I walked in the store.
Always consistently great service. I feel like a truly valued customer. So thankful I found this shop.
We were greeted immediately when we rolled in our bike for repair. The bike was diagnosed within minutes of our arrival, and an estimated time of completion was provided. And to top it off, they met their completion time. The whole process was seamless. I’ve already recommended this bike shop to our family and friends.
Helpful and knolegable
Professional and knowledgeable. Able to answer all questions