Customer Testimonials
Good service, thanks to David 👍 we'll be back again
Everything was the best, I recommend Jax for all you bike purchases and services, Mayor Dave Shawver
The team was so accommodating during the holiday season, making our little girl’s Christmas wish come true! We are so grateful to have found Jax that has a team who cares! ❤️
Fast and friendly
I've bought 2 trek bikes through them, 20 years apart. The staff is friendly and knowledeable. Jax Irvine is my home bike store.
Clay and the service team were exceptional. I drove 20 minutes further just to have bike service at jax Irvine.
The employee I encountered was knowledgeable in repair and maintenance and helped me find the products I needed.
The staff was knowledgeable, helpful and very professional. Great advice and No hard sell
Highly attentive staff, very helpful, and they are very knowledgeable about their bicycles and gear.
Communication, friendliness and service
Your sales clerk was helpful, friendly and knowledgeable about electric pedal assist bikes. I've always considered them my go-to outlet for all my bicycle needs. John Forney
Staff is friendly, professional and helpful. Jose and Amal are great. They always go the extra mile to make sure people leave the store happy with the service provided.
The Ajax employee I spoke with was super knowledgeable and friendly. She diagnosed my bike’s needs quickly and gave me repair options.
Very professional, always helpful and friendly
The salesman was very attentive. He had lots of good ideas. We felt more knowledgeable about bicycles after we left.
Great service, always.
I love riding my Top Fuel 9.8 Mountain bike and I like how Jax Bike Shop keeps it performing as it it meant to perform, SWEET!
Always love going to jaxs they always have a variety of bikes, apperal, accessories, and parts available. But most important is their associates are always friendly and willing to help with anything. I've been using Jax store since 2013 and they still maintain a great atmosphere.
Great work by service department on service for my bicycle. Fast turn around on the bicycle. Everything was tuned and dialed on the bicycle. Even gave it a nice clean and was working great. Will be back.
The wide selection of bicycles. The informed associates. The ability to ride the bikes to assess fit, the breaks, and gear shifting. The on the spot mechanics to fine-tune, and or to bring bikes in for tune-ups and repairs. The top of the line selection of gear. The ability to order a size specific for me. The contact regarding orders, maintenance, completion, and pick-ups. You are a top of the line Cycle Shop. Thank you.
Service department is always friendly and efficient and gets it right the first time.
Friendly staff
The staff were phenomenal to work with.
I love the entire staff , very caring and professional and extremely knowledgeable, my bike runs AMAZING , thank you JAX for being open on Sundays !!!
Friendly and skillful employees
Good service with friendly people.
The quality
Customer Service is Excellent
Mark provided excellent expertise on the cycling products Jax has to offer. Wyatt and Jimmy pulled aside the specific tire I requested until I came to pick it up!
Don was very helpful and inner tube for my bike got changed within 1 hr or so. That was so quick!