Customer Testimonials
LB Jax is the best shop ever! I’ve been riding for over 30 years and this shop has provided me the best service that I’ve ever had. They are very knowledgeable and have a quick turnaround. More importantly, they are personable with no attitude. Super fortunate to have a shop within a 2 mile radius from me. For all your bike needs, Jax delivers!
Awesome customer service! Everyone I talked to was attentive and willing to help.
Great Service when we picked up our Bikes on March 28th from Lawrence. He went out of his way to get the bikes ready on Time. Great employee and a credit to Jax's
Dan & Ann Kiernan
I like the fact that you guys are very honest and employee there seems to be very experienced when it’s comes to road bikes. I appreciate your help and I would definitely recommend your service. Thank you
everything was outstanding
Helpful employees and called when ordered part came in
Great customer service!
Helpful staff and the items I needed were in stock.
Service was quick and efficient. Everyone was friendly
Quality Service friendly Representatives at fair prices!
very friendly staff to help buying a bike of suitable size.
Very responsive and quick repairs. Friendly customer service.
General Manager was friendly, helpful and took the time to answer questions related to my service needs.
Overall,
I was very pleased with everyone’s customer service and knowledge of what needed to be done with my mountain bike. I would highly recommend to others who are looking to purchase a bike or have service done to their bike to go to your store.
Great service jordon was very helpful
Great customer service. I was trying to buy a bike for my daughter and Casey was very helpful.
Great service department, quick turn around and a very thorough tuneup! Thanks for delivering on your promise of making my older bike feel new again. Fair pricing too
This was first time in this store. John was helpful in helping me choose a bike helmet. He described the differences with the helmets and showed me the proper way to wear the helmet. Thank you John and I will definitely be back.
The service was very good and very familiar. Thank you for making customers feel like part of the house. The quality of the products are very good and have a variety of prices for all consumers.
Smooth transaction and great personalized service. Will definitely keep coming here for my bike needs.
Great customer service!
Employees are incredibly kind of helpful.
Good knowledge of bike, recommendation. Wait time for a new bike is very reasonable.
Absolutely experts on everything Trek. Great service and always return my bike clean and looking like new>
Always helpful and very friendly
Top notch customer service. Friendly staff. Very professional.
helpful and friendly staff , great products
I can always find what im looking for!
Nate did a great job working with us.
Love the people that works here. Everyone was nice, polite and really care. Always love the ambience and people enjoying outdoor cycling and jax being the middle man. Keep it up guys. Thank you Will!