Customer Testimonials
Staff was great, Friendly and knowledgeable
Knowledgeable and reasonable
I really enjoyed the service that Anders provided at the Long Beach location. He really helped me figure out what kind of bike to get (and convinced me that a bike would suit my needs for commuting purposes).
It was a great buying experience, and I would recommend Anders to anyone else considering a bicycle.
Called and got some expert advice on what I needed for my bicycle chain. Went to pick it up and staff was friendly and price was reasonable.
The sales perosn was very friendly and efficient.
Very friendly and attentive staff. Good value
Extremely professional
Fast turn around on repairs, professional work.
Kind and professional
Bike service is fast, efficient and priced right. Also, Jax supports my local bike club- The Bike Club of Irvine.
Jimmy and staff always take care of me and my EBike needs.. I have almost 13,000 miles on my Trek bike so
I need it in top shape!
Very knowledgable and helpful with bike tune up. Did not try to pressure me to buy anything extra and honest about things needing to be replaced.
Everyone at Jax's is friendly. I went in looking for a bike helmet. I had seen one on line from Electra, pink with a cat on the side. The employer was so nice to order it for me and it was ready for pick up at the store in less than a week.
I liked being able to find a product on your website that was made from a local small business, special order it and have it very quickly and for a reasonable price.
A great bicycle store very friendly and knowledgeable
Staff is always so helpful and professional.
great service
Excellent customer service
Customer service was great.
Customer service, they give you the time and are well knowledgeable
Great products, great customer service.
friendliness
Don spent a great deal of time assessing the needed repairs for my Trek Domani &+ eBike. Some parts had to be scavenged from other sources but all was put in place in a week. Dave Jr went over in detail all the repairs when I picked up the bike and recommendations about doing 5 or 6 hard braking maneuvers to mate the rotors and pads.
Jeff is rock star, that is all
How much selection of bikes there are and the amount of services provided
Everything,
The special customer service was greatly appreciated
Friendly and fast services
Straight forward & excellent & knowledgeable
Service! Super happy with this shop !
The service was fast and efficient, my salesperson was friendly at all time.