Customer Testimonials
Good customer and very helpful staff at the store. Quick shipping to the store.
The service was quick and easy. The work is very good.
Very prompt and friendly service. My flat tire was fixed in a timely manner and ended up getting the flat tire plan. Thanks again Jax!
Great customer service and advice
You know your bikes and service them well
I stopped in for the first time Monday. The store was clean, organized and the staff was friendly. Selection of bikes was good. I wish you carried Ibis and Santa Cruz, but otherwise great shop.
Salesman was top notch. Very helpful. Thanks.
Purchased the lifetime flat repair. Dropped off bike & within an hour received notice that the repair had been completed. GREAT JOB...THANKS!
love the service from everyone , especially Jimmy
Make you feel comfortable with an honest appraisal of my bike
The flat pack is a good deal. Replacing tubes can get expensive and annoying. Jax makes it convenient.
Your service is excellent. We are there for repair parts alot. Thank you
Great Service, very quick turn-around. I brought my bike to have tire replaced and they had it done the next day.
Friendly, knowledgeable staff.
The level of passion and knowledge for bikes at Jax is simply outstanding!!! Thank you for everything!
They helped me identify a solution, order it and install it. Great service!
Service, service, service. It’s just a great team that listens, and comes up with great solutions. My TREK is awesome but it’s great to know what bought it at a bike shop that takes care of me. Thank you.
Fantastic and friendly service, took amazing care of my bike that used to be my dad's! 10/10 service!
Mark was excellent!! He took care of our need and future assurance with tire care. He also spent good quality time showing me bikes for future interest. Pricing was fair and service timing was great.
so far, so good!
I really appreciate the patience.
Awesome customer service! Staff is knowledgeable and friendly. Always helpful.
Friendly, thorough, carefully explain what is wrong and what they are doing and speedy. Helpful that they know the area.
All sales people and service people are very knowledgeable and educational.
They always Come through with bicycle parts that I need
Service was great
Staff at Jax-Irvine are superb! I have been a customer of Jax-Irvine for over 15 years and wouldn't think twice about going elsewhere. Staff are very knowledgeable, friendly and always provide excellent customer service. Thank you Jax.
The employees are knowledgeable and very friendly and helpful.
I really like the customer service.. Was a pleasure getting my bike fixed .
I got my Trek Domane in Fullerton store. I've been to long beach store and lately Huntington Beach store. They all are very helpful, that's a big plus. Would definitely recommend. I have not tried their bike service yet but someday I will give it a try.
Extra large selection of great products in-store and online competitively priced, and very nice helpful employees.