Customer Testimonials
Fast courteous service always
Amazing service. So nice.
reasonable price, lots of advice, efficient
I've been a Jax customer for at least 10 years, I think. They've always given me friendly personal service.
Good products on time
Product lines are not as broad as I would like.
Service over the years has always been outstanding not only on the repair side but in helping me determine options on new bikes and products.
Anders is outstanding.
Jax's always has the most helpful service centers employees. It makes a huge difference, when you have question or concern.
Everyone was great!
Shout-out to Nick for helping me adjust the disc brakes on my new e-bike!
Highly recommend JAX for all of your bike needs...
Service is great.
I just moved here recently to Falbrook and I enjoy riding with the weekday JAX cycling group.
Jeff at the Temecula store has done a fantastic job help me set up my Canada To Mexico tour trip coming up.
Had some major issues with getting it set up and Jeff did a fantastic job helping me through getting it all worked out, could not have got better Customer Service from Jeff and will continue using your services
Thank you very much for being a community cycling service.
Gary Custer
Quick services. Did quick inspection of the bike to make sure nothing else needed to be fixed.
Happy with the level of service I received and how quickly the job was performed.
Fast and friendly!
I received very good service. The gentleman who helped me had a number of good suggestions which were very well received by the person I was buying the items for.
Super helpful staff, clean and organized space, free air. What's not to like?
The sales representatives know the product they are selling. Misty's expertise in proper sizing and ergonomics for my son was helpful in choosing the best bike for my son.
Kind staff.
Friendly staff
Your knowledgeable team members are very professional and it’s a please sure to speak with them.
Great service and didnt feel luke they were upselling me.
JAX Murrieta has the best staff (always knowledgeable and helpful), as well as the supplies and services I need to keep rolling. They are my bike shop.
I always appreciate the friendly customer service and helpfulness. I have been using this store for a very long time and they never fail to be helpful.
Great service knowledgeable technicians and friendly staff!! Love Jacks
We're extremely happy with the service! Everyone we spoke with took the time to listen to our needs, made suggestions on what services we needed, and then completed the service a day early. We decided to make a change to the services we wanted after leaving the shop, and it was very easy to call in, make the change, and everything was done accurately.
Friendly reliable good service
Service was quick and reliable. Don was friendly and knowledgeable.
very pleasant sales and service, really appreciated Jimmy's excellent and helpful service.
The technicians are knowledgeable and nice.
Guys in the shop and sales floor are amazing
Jimmy and Eddie Rock like Rock Shocks with great Customer Service!!!!!
Thank you for helping me with my battery
Sincerely,
Todd Larson