Jax Bicycle Center

Customer Testimonials

Report a concern   August 24, 2023 — Rated 10 out of 10 by Pearse Derrig Jax Bicycle Center - Irvine
What do you like about our products and services?

always treated like I'm the most important customer

Report a concern   August 24, 2023 — Rated 10 out of 10 by John Oroszco Jax Bicycle Center - Long Beach
What do you like about our products and services?

Customer service was excellent!

Report a concern   August 24, 2023 — Rated 10 out of 10 by Delwin Ellington Jax Bicycle Center - Murrieta
What do you like about our products and services?

Product is amazing, Joseph my service tech went above and beyond to assist me. Absolutely fantastic visit.

Report a concern   August 24, 2023 — Rated 10 out of 10 by V.A.G.S. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Hi there. We arrived and needed new bikes as our old bikes were crushed by a moron falling trees. We met Will. He was extremely knowledgeable, very personable. Lots of integrity. Showed us what would work for us. Never tried to oversell us. Was patient with my wife who changes her mind every five minutes. We left with the right equipment and we really like our new bikes. Will seemed very genuine and really tried to meet our needs. Thank you 😊

Report a concern   August 24, 2023 — Rated 10 out of 10 by G.M. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Anders is a great service rep

Report a concern   August 24, 2023 — Rated 10 out of 10 by Ian Hall Jax Bicycle Center - Fullerton
What do you like about our products and services?

One of the only shops to carry Maxima Plush Suspension Fluid. Every weight and every size.

Report a concern   August 24, 2023 — Rated 10 out of 10 by G.M. Jax Bicycle Center - Murrieta
What do you like about our products and services?

They Let me know that parts that I thought I need to have replaced were not needed

Report a concern   August 24, 2023 — Rated 10 out of 10 by Jason Bonham Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Great repair service

Report a concern   August 24, 2023 — Rated 10 out of 10 by Jim Odonnell Jax Bicycle Center - Irvine
What do you like about our products and services?

Really excellent service from all staff. Thank you.

Report a concern   August 22, 2023 — Rated 10 out of 10 by S.L. Jax Bicycle Center - Irvine
What do you like about our products and services?

I wanted a specific bike, and Dave and David helped me to order it and get it all set up. Very easy process!

Report a concern   August 22, 2023 — Rated 10 out of 10 by L.H. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Very knowledgeable, friendly staff and good products.

Report a concern   August 22, 2023 — Rated 10 out of 10 by C.E. Jax Bicycle Center - Claremont
What do you like about our products and services?

Your associates take their time asking the right questions and ensuring you leave with the right product that fits you. They aren’t pushy sales people and are extremely cordial. I will be returning to make sure my bike is serviced here in the future.

Report a concern   August 21, 2023 — Rated 10 out of 10 by D.T.S.M. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Great customer service. I was very happy. I walked in they took care of me. I would definitely recommend them to anyone. They know bikes.

Report a concern   August 21, 2023 — Rated 10 out of 10 by D.B. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Great customer service, great products, friendly and close to home!

Report a concern   August 21, 2023 — Rated 10 out of 10 by D.S. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Fast

Report a concern   August 21, 2023 — Rated 10 out of 10 by R.T. Jax Bicycle Center - Murrieta
What do you like about our products and services?

I took my bike in for service. They clearly explained what was included. On the due date, they called as promised and I picked up the bike. It looks and rides like a brand new bicycle. I won't go anywhere else for service.

Report a concern   August 20, 2023 — Rated 10 out of 10 by K.E. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

I appreciate the service from the Johnny and from the techs. The products that are featured/available are always what I need.

Great place!

Report a concern   August 20, 2023 — Rated 10 out of 10 by J.G. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Jimmy is a pleasure to deal with. Always takes the time to ask questions and communicated regular with me on the progress of the repair on my bike.

Report a concern   August 20, 2023 — Rated 10 out of 10 by J.M. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Friendly employees who are very knowledgeable

Report a concern   August 20, 2023 — Rated 10 out of 10 by M.M. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Will attended to my questions regarding changing out pedals on a road bike. He was extremely helpful, knowledgeable and friendly. He is a great asset to JAX. Will definitely take all my biking business to your store.

Report a concern   August 20, 2023 — Rated 10 out of 10 by J.M. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Super helpful!

Report a concern   August 20, 2023 — Rated 10 out of 10 by Daniel Carasso Jax Bicycle Center - Irvine
What do you like about our products and services?

i came in from Israel to Irvine to visit Mom and needed to upgrade my bike that i leave at her home. Everybody in the store was super helpful. In particular, Don --even though things were really busy-- he went to work upgrading my bike, and even went beyond the call, to make sure everything was well tuned up (service beyond what i had asked for). Dave gave me good advice about my potential next bike. It was only a positive experience, and Jax is my new go to bike store when i visit Irvine.

Thanks guys!

Daniel Carasso

Report a concern   August 20, 2023 — Rated 10 out of 10 by K.O. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Derek has taken great care of my bike for over 15 years, which includes a good length of time before his current tenure at JAX. He is very knowledgeable and precise in his maintenance of my old school steel bike with a Campy groupset. He also takes the time to talk about rides and family. I consider him to be a good friend and not just a bike guy. You've got a new permanent customer!

Report a concern   August 19, 2023 — Rated 10 out of 10 by L.C. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Jimmy The general manager is super helpful and very knowledgeable. It is always an enjoyable experience coming to Jax Yorba Linda

Report a concern   August 19, 2023 — Rated 10 out of 10 by Michelle Cross Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Staff

Report a concern   August 19, 2023 — Rated 10 out of 10 by Phillip Sena Jax Bicycle Center - Murrieta
What do you like about our products and services?

Casey was great. No pressure just honest answers

Report a concern   August 19, 2023 — Rated 10 out of 10 by R.M.M. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Great service.

Report a concern   August 19, 2023 — Rated 10 out of 10 by T.S. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Friendly staff and quality service!

Report a concern   August 19, 2023 — Rated 10 out of 10 by R.D. Jax Bicycle Center – San Clemente
What do you like about our products and services?

Helpful with good customer service

Report a concern   August 19, 2023 — Rated 10 out of 10 by M.R. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Awesome store.Manny helps me a lot.he's a nice guy.


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