Customer Testimonials
jason has helped me with my ebike - from flats to tools - and and finally getting a helmet-
jax is my go to store - erik
I have always gotten good advice and service at Jax Murrieta and I especially appreciate the friendliness of the staff.
quick and kind
Nick who worked on my bike was great. He answered all my questions and quickly diagnosed the problem. He repaired my bike and it was back to me the next day. Very pleased with the service I received Barry Lavay
The entire team at Jax’s are kind and helpful. We would not go anywhere else for our family biking needs.
All are high quality
The staff is always so friendly and welcoming, even when they are busy. Don in the repairs department is phenomenal, and I always appreciate his good humor, expertise and time he takes to help my son with his bike.
Great costumer service!
Don was amazing
Great service; friendly and knowledgeable staff!
I like the brand.
Pro and honest service.
Staff friendliness and willingness to go above and beyond to help you with your bike.
Nick in the Laguna Niguel store worked with me to find the best wheel set for my needs. I appreciate the expert help.
Good service
Everyone is really nice and not condescending
Braxton and Joe are always top service providers in terms of quality of work and quality of customer service
Associates are very knowledgeable...took my trek in for a tune up after my bike had been in storage for a year...my bike is riding like brand new...thinking, I want another mountain bike, same brand, but carbon...already got the procalibur picked out!
Bike runs great
I like the way the gloves fit .
Took my road bike in for a tuneup and was happy with the service!
Guys we’re straight forward
Very cool and easy to talk to
Helped my daughter and I when we came in
Staff is always friendly and welcoming. Service section is professional and efficient. And, of course, they have a good inventory of bikes and accessories.
Excellent customer service!
The staff was friendly and very helpful and knowledgeable in helping us decide which bikes to get. We also got to test ride the bikes. From start to finish it was a great experience.
Everything!
Great service
Great experience with everyone at this location. Very happy with the entire process.
Service was great. Your team is friendly and helpful
Thanks for your good service.
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