Jax Bicycle Center

Customer Testimonials

Report a concern   September 2, 2023 — Rated 10 out of 10 by Cameron Hum Jax Bicycle Center - Irvine
What do you like about our products and services?

Great knowledgeable sales representatives and exceptional service. Luke not only explained to our daughter how to work the electric bike but actually showed her by accompanying her on a test ride

Report a concern   September 2, 2023 — Rated 10 out of 10 by M.M. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Randy, the salesman, is great.

Report a concern   September 2, 2023 — Rated 10 out of 10 by T.T. Jax Bicycle Center – San Clemente
What do you like about our products and services?

Helpful. Knowledgeable. Responsive.

Report a concern   September 2, 2023 — Rated 10 out of 10 by Kent Cooper Jax Bicycle Center – San Clemente
What do you like about our products and services?

Andrew was very helpful and assisted me immediately. Top quality customer service!

Report a concern   September 2, 2023 — Rated 10 out of 10 by John Keen Jax Bicycle Center - Irvine
What do you like about our products and services?

Hard to find items found at JAX.
Thank you

Report a concern   September 1, 2023 — Rated 10 out of 10 by D.W. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

The staff was knowledgeable and friendly

Report a concern   August 31, 2023 — Rated 10 out of 10 by H.E. Jax Bicycle Center - Irvine
What do you like about our products and services?

Excellent customer service and great vibes in the store. It's just a positive atmosphere, and I love coming in.

Report a concern   August 31, 2023 — Rated 10 out of 10 by R.V. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Each one of your service staff were capable of answering any question I asked. They were immediately available and easy to communicate with.

Report a concern   August 31, 2023 — Rated 10 out of 10 by Greg Woodrow Jax Bicycle Center - Long Beach
What do you like about our products and services?

Excellent service, very knowledgeable!

Report a concern   August 31, 2023 — Rated 10 out of 10 by T.R. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Professional, friendly, and knowledgeable staff.

Report a concern   August 31, 2023 — Rated 10 out of 10 by Jacob Jeremias Jax Bicycle Center - Irvine
What do you like about our products and services?

Service, workmanship, great 👍 people so helpful!

Report a concern   August 31, 2023 — Rated 10 out of 10 by L.L. Jax Bicycle Center - Irvine
What do you like about our products and services?

Nice products and techs were knowledgeable and provided helpful recommendations and solutions.

Report a concern   August 31, 2023 — Rated 10 out of 10 by B.M. Jax Bicycle Center - Murrieta
What do you like about our products and services?

My sales associate was amazing. I didn’t quite catch his name. He went above and beyond, out of his way to check another manufacturer part that I have on my bike, and searched his own inventory for a compatible part.

Report a concern   August 31, 2023 — Rated 10 out of 10 by C.P. Jax Bicycle Center – San Clemente
What do you like about our products and services?

All are so helpful! They keep my bike on the road :)

Report a concern   August 31, 2023 — Rated 10 out of 10 by J.S. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

The attentiveness as an individual, not as a “number”. Accountability and valued experience and insight of the staff, “Mark” provided great service! Thank you!

Report a concern   August 31, 2023 — Rated 10 out of 10 by John Wingfield Jax Bicycle Center - Murrieta
What do you like about our products and services?

The people at Jax Murrieta are very friendly, helpful and knowledgeable. Though they did not have the cycling shoes in stock that I needed, they ordered them for me and received the shipment within a couple days and immediately informed me they had them. The whole experience was seamless and efficient.

Report a concern   August 31, 2023 — Rated 10 out of 10 by Juan Carlos Araque Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Gteay service and bikes

Report a concern   August 31, 2023 — Rated 10 out of 10 by Sallie Kronberger Jax Bicycle Center - Irvine
What do you like about our products and services?

I was very happy with the results. It looks like a new bike Again Customer service was Excellent The price was very fair for all the work that was done.

Report a concern   August 31, 2023 — Rated 10 out of 10 by Cameron Shutts Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Jesse the service manager is very friendly and knowledgeable. The team in Huntington Beach did a great job in turning my bike around very quickly. I didn't even miss a ride.

Report a concern   August 31, 2023 — Rated 10 out of 10 by C.F. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

I've been going to this Jax shop since about 2014. Though the management Teams have changed, the attention to customer relationships has not.

In the front of the shop, Braxton and Johnny do a fantastic job of getting you into great kit. Both are easy to work with and work with you in a very transparent easygoing manner. 5 stars

In the back of the shop Nick leads the Team and is a great partner for us customers to have. His staff takes great care of our bikes and pat attention to the little details. 5 stars

Overall the experience here is fantastic in a medium paced environment. No one is rushing you to make a decision or pressure you into buying.

Recommended.

Report a concern   August 30, 2023 — Rated 10 out of 10 by C.T. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Very helpful staff members!

Report a concern   August 30, 2023 — Rated 10 out of 10 by R.W. Jax Bicycle Center - Fullerton
What do you like about our products and services?

Fast, friendly service

Report a concern   August 29, 2023 — Rated 10 out of 10 by Fernando Sotelo Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Bike mechanics super helpful, great and fast service. Will continue to visit this bike shop again.

Report a concern   August 29, 2023 — Rated 10 out of 10 by V.P. Jax Bicycle Center - Long Beach
What do you like about our products and services?

I had an outstanding experience getting my bike boxed up to ship back east. Everyone was so friendly and helpful. And my bike was ready the same day even though I didn't expect it for another day or two. Great experience!

Report a concern   August 28, 2023 — Rated 10 out of 10 by Bill Hesse Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Your store manager Jesse is a great guy. Does everything right. Love him and his service.

Report a concern   August 28, 2023 — Rated 10 out of 10 by K.M. Jax Bicycle Center - Irvine
What do you like about our products and services?

Friendly service and helpful sales. Good bike selection

Report a concern   August 28, 2023 — Rated 10 out of 10 by Mini Avila Jax Bicycle Center - Irvine
What do you like about our products and services?

Everyone was friendly and kind

Report a concern   August 28, 2023 — Rated 9 out of 10 by J.B. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Took our bike in for service. Good analysis of service needs, discussed options with us, picked bike up after service - very nice work

Report a concern   August 28, 2023 — Rated 10 out of 10 by M.M. Jax Bicycle Center - Murrieta
What do you like about our products and services?

Always great customer service!

Report a concern   August 28, 2023 — Rated 9 out of 10 by J.D. Jax Bicycle Center - Irvine
What do you like about our products and services?

Staff was friendly and helpful. The store was stocked with a wide variety of products.


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