Customer Testimonials
Knowledgeable and friendly
Convenient, great quality and excellent selection. Anders was helpful, friendly, very knowledgeable. We will continue to shop at Jax for bikes, service and accessories in the future.
This is a full service bike shop and the staff is always knowledgeable and informative.
The selection of products. Most important was the helpful and knowledgeable staff.
Great product knowledge from the staff.
Salesman Joseph was very helpful and found exactly what we were looking for. He was very personable and friendly. I would 100% recommend him
People are knowledgeable and do good work. They also finish the work reasonably fast.
I did not spend a large amount of money and was treated like a rock star
Excellent service.
Don was a pleasure to deal with. He was very personable, knowledgable and responsive to my particular bike repair needs. It's really nice to still be able to experience good customer service.
Your shop is conviently near by and you always seem to have what I need
He was very kind.
My kickstand broke! ( How useful is a bicycle without a kickstand?). I called Jax Bicycle and Luke, the nice helpful guy that answered the phone, said they could help me as soon as I got there.
I rode my bike right over!
From Don the manager, to my free 21 pt checkup ( my tires were low so he added air:) and getting me back on my bike in 15 minutes ( didn’t even have time to grab a latte lol!) - what a wonderful comfy experience I had!
Thank you Jax! I will definitely be back☹️
Both of the guys that helped me out were super kind and helpful. It was an overall great experience. Thanks!
Great atmosphere, employees' professionalism.
Timely manner results.
Nice store, wonderful location, the workers at the shop do love bikes! Fair deals, nice to meet people that are interested in their for a refreshing change. My new Alpha 3 Trek Road bike is very smooth and fast at a good price. Jim from Upland CA
John was excellent and quick to help when I came in the store. He showed me exactly what I needed and explained how to use and the warranty policy. Excellent customer service!
Service was excellent.
Quick and easy, excellent customer service.
The staff is always so nice and helpful and knowledgeable.
The people are friendly, knowledgeable and very helpful. They know bikes. The store has a good inventory of new bikes for all levels of riders and an extensive inventory of helmets gear and accessories. If they don’t have what you are looking for they can get it quickly. I am very satisfied with JAX’s products and service.
Very knowledgeable service repair folks. Done on time and on budget.
Thomas was incredibly helpful
Friendly and knowledgeable service. Had the kind of bike we needed.
Greeted by friendly worker, attentive to my purchases. willing to help. good experiance
Quick and personal service
Great service!
I love the bike 🚲
Honest and fair. Big selection. Very helpful employees.
Wyatt was very knowledgeable and provided excellent customer service. He explained all the features including details on warranties and upselling options.