Jax Bicycle Center

Customer Testimonials

Report a concern   September 7, 2023 — Rated 10 out of 10 by T.W. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Personable, thoughtful, very competent staff members

Report a concern   September 7, 2023 — Rated 10 out of 10 by Joanne Varner Jax Bicycle Center - Long Beach
What do you like about our products and services?

Great service very professional

Report a concern   September 6, 2023 — Rated 10 out of 10 by Deborah Spottsville Jax Bicycle Center - Long Beach
What do you like about our products and services?

The professionalism of your staff, namely Manny (I think that's his name), who was very helpful. Also, the gentleman who helped me put my bike in my car (don't remember his name). Fantastic, knowledgeable staff!

Report a concern   September 6, 2023 — Rated 10 out of 10 by Debbie Owen Jax Bicycle Center - Long Beach
What do you like about our products and services?

We only purchase our bikes from Jax because we like the service and support they provide. Near the end of a great bike ride I suddenly developed a flat tire. We were able to take the bike directly over to Jax and they fixed it while we waited. And on a holiday! Great service! Thank you

Report a concern   September 6, 2023 — Rated 10 out of 10 by John Simcoe Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Lots of inventory

Report a concern   September 5, 2023 — Rated 10 out of 10 by Rich Ludlam Jax Bicycle Center - Murrieta
What do you like about our products and services?

The quick, friendly service. The only issue I had, was the bike I purchased was a wrong size for me. They swapped it out, with zero issues.

Report a concern   September 5, 2023 — Rated 10 out of 10 by D.M. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Showroom is well-stocked and customer-friendly. Staff are helpful and responsive. Good location.

Report a concern   September 5, 2023 — Rated 10 out of 10 by D.M. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Very knowledgable staff and helpful

Report a concern   September 5, 2023 — Rated 9 out of 10 by G.B. Jax Bicycle Center - Claremont
What do you like about our products and services?

The sales person was knowledgeable and efficient.

Report a concern   September 5, 2023 — Rated 10 out of 10 by E.R. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Joe who answered the phone was extremely kind professional listened to my needs with care and completed my needs promptly! It was unfortunate that my first contact person was lazy and showed no interest in my needs he was from your Claremont location. Joe is amazing he immediately put me in touch with Anders Mattsson another gentleman who stepped in confirmed my order and assisted me with the correct and proper tracking numbers. I’am happy to say and share with you that these two men should not have their hard work go unnoticed!
Thank you! E~

Report a concern   September 5, 2023 — Rated 10 out of 10 by A.S. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Everything. I've had my Electra Hawaii Cruiser since 2009. They cleaned it up and tuned it and it's better than new! Thank you. :)

Report a concern   September 5, 2023 — Rated 10 out of 10 by Karen Clarke Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Customer service is phenomenal. General Manager Michael was so nice and handled everything so quickly and efficiently. He’s a keeper for sure.
Kind Regards,
Karen Clarke

Report a concern   September 4, 2023 — Rated 10 out of 10 by T.W. Jax Bicycle Center - Irvine
What do you like about our products and services?

Best service I’ve had since moving to Southern California! In any retail store!! Don at Jax of Irvine was kind, considerate, knowledgeable, and thoughtful. He went above and beyond to satisfy his customers.

Report a concern   September 4, 2023 — Rated 10 out of 10 by A.L. Jax Bicycle Center - Irvine
What do you like about our products and services?

Excellent conscientious service at a reasonable price.

Report a concern   September 4, 2023 — Rated 10 out of 10 by Marjorie Davis Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Great customer service. Fair assessment and quote. Quick repair and no surprises.

Report a concern   September 4, 2023 — Rated 10 out of 10 by Mark Hawkins Jax Bicycle Center - Long Beach
What do you like about our products and services?

Professionalism and the service manager was awesome, I would definitely recommend. Thank you.

Report a concern   September 4, 2023 — Rated 10 out of 10 by O.J. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Great service and great attitude.

Report a concern   September 4, 2023 — Rated 10 out of 10 by Gregory Goebel Jax Bicycle Center - Long Beach
What do you like about our products and services?

Jax is responsive to customer requests!

Report a concern   September 3, 2023 — Rated 10 out of 10 by Gilbert Sosa Jax Bicycle Center - Long Beach
What do you like about our products and services?

They stand by the word and take action professional staff do top notch quality service. I will always go to Jax Bicycle Center, no one comes close to what they do.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Alfred Alvarez Jax Bicycle Center - Long Beach
What do you like about our products and services?

Derek Brayton did an excellent job in restoring my bike to brand new!

Report a concern   September 3, 2023 — Rated 9 out of 10 by Tommy Graham Jax Bicycle Center - Long Beach
What do you like about our products and services?

paul was very helpful!

Report a concern   September 3, 2023 — Rated 10 out of 10 by david Fogg Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Very Attentive,Knowledgeable,helpful. No high pressure sales. Answered ALL my questions.

Report a concern   September 3, 2023 — Rated 10 out of 10 by D.M. Jax Bicycle Center - Irvine
What do you like about our products and services?

Luke Hanson was a great person to work with. Easy going, pays attention to details and listens to customers concerns. I will not hesitate to refer family and friends. He is an asset to your company.

Thank you Luke. I’m riding my bike and enjoying it.

First name removed

Report a concern   September 3, 2023 — Rated 10 out of 10 by Carol Gilmore Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Best manager.. jimmy I’d very knowledgeable and always so very helpful

Report a concern   September 3, 2023 — Rated 10 out of 10 by Bob Goossens Jax Bicycle Center - Fullerton
What do you like about our products and services?

Great customer service. Very friendly team and they are willing to spend time helping me through all my questions.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Jason Johnson Jax Bicycle Center - Murrieta
What do you like about our products and services?

The staff is very friendly here. Finally met a store where people are honest and do not waste time trying to sale you things you don’t need.

Report a concern   September 2, 2023 — Rated 10 out of 10 by D.P. Jax Bicycle Center - Irvine
What do you like about our products and services?

Staff very helpful.
First name removed the Store Manager works hard to ensure customer is satisfied.
Staff remember my name - always a nice feeling.

Report a concern   September 2, 2023 — Rated 10 out of 10 by Christy Abraham Jax Bicycle Center – San Clemente
What do you like about our products and services?

They are exceptional in their service and product choices.

Report a concern   September 2, 2023 — Rated 10 out of 10 by Cameron Hum Jax Bicycle Center - Irvine
What do you like about our products and services?

Great knowledgeable sales representatives and exceptional service. Luke not only explained to our daughter how to work the electric bike but actually showed her by accompanying her on a test ride

Report a concern   September 2, 2023 — Rated 10 out of 10 by M.M. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Randy, the salesman, is great.


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