Customer Testimonials
Said what they were going to do to tune up my bike. They gentleman was personable and professional
Friendly and courteous customer service.
Helpful, knowledgeable, friendly staff. Shout out to Thomas and Tim.
Prompt friendly service!
Great staff and efficiency. Your turn overs for bike repairs are fantastic. Your staff is always friendly- Long Beach shop. Moving forward I will come here for all my MTB Needs!
Everybody is kind
Jax is my number one bike shop EVER. I feel truly valued as a customer. Every time I walk through the doors I am welcomed and treated like family.
The Jax employee was very knowledgeable about helmets and helped me pick and size the right one. It was a good shopping experience!
Nathan was the best person to help us during our visit to the store.
Everything.
Extremely pleasant team from the moment I walked in for the first time to the time I picked up Bike after being repaired. Store is really nice and organized with a good selection of bikes.
They are very knowledgeable and was very helpful.
Staff was very professional and friendly. My bike was ready earlier than promised.
I am need to cycling. Your workers were all sweet and very helpful in finding the best fit for my height and size. I also return my previous 39 pound bike from a different bike to 25 pound base on their recommendations.
friendly knowledgeable employees.
Friendly, knowledgeable, with great advice!
Jesse was great. Very friendly and helpful. Great service and will definitely be back.
Don and the guys are the greatest
He took care of all my service needs, very courteous and extremely knowledgeable
THANK YOU
Jesse & Joel &
Manny are all awesome! So friendly & helpful.
My wife and I, along with my niece have purchased our Trek bikes from the San Clemente JAX and they were very helpful with the purchase and after!
Jax is solid! They always deliver quickly and effectively. Go to them for all you bike needs
Very knowledgeable and prompt. Straight to business type of work
Personal
I was so happy to find this awesome bicycle shop! They helped me tighten up and install a bell 🛎️ and a mirror as well! Very friendly guys !! Thank you all again! I told my son Eric about you! !!
Vicki Dickens 👍❤️
Friendly service.
Incredible customer service (mail order).
Great service!
Customer service was great. Felt like a neighborhood bike shop.
your employees were very patient and helpful.
I SENSE GENUINE CARE, KNOWLEDGE AND CONCERN WHEN WALKING IN TO THE STORE