Customer Testimonials
Reasonably priced and knowledgeable staff Welcoming atmosphere.
you usually have what I want...
The team there gives great service very friendly and went out of their way to help
Customer service
GREAT customer service from Nate and he explained all repair alternatives to repair the bike. Excellent experience!
good price good service.
You guys are awesome!
All of the employees are very professional and knowledgeable about the their products. The job was completed in a timely manner and I am very satisfied with the results.
It's always an enjoyable experience visiting Jax, they are friendly, knowledgeable and super helpful!
I love the cycling gear that I purchased from Jax, the staff member that took care of me was incredibly kind, informative and helpful. I would return again indeed.
Knowledgeable staff and friendly.
The service is excellent
I was absolutely amazed at the wonderful experience I had buying bikes from Jax. We had no idea what to shop for given that we had not ridden a bike in years & had never been bicycling enthusiasts. David was extremely informative about our options and he appeared enthusiastic about selling us bicycles whether we chose relatively inexpensive bikes or a somewhat costly bikes. David was the perfect blend of salesperson, teacher, casual acquaintance for social chat, riding guide, and cautionary tale (he had been quite notably injured riding his bike before work that day). I went from being too self conscious to glide on a bike in the store to being extremely enthusiastic about a test ride in the neighborhood with David & my husband. David sold us bicycles that day but he also sold us on sunshine and fresh air! It was a wonderful experience for a bicycling novice to leave the store feeling equipped with the right bicycle and a reasonable amount of information about how to begin this journey safely (e.g., helmets, bicycle locks, bike lanes versus sidewalks). Thanks David! We will be coming to Jax for all our bicycling needs.
I stopped in hoping for a quick fix, and they delivered at a great cost. Also answered questions about potential ebike upgrades I had for my wife. Will definitely be back for any bike needs
I left my bike for a tune-up, and a few accessories to installed, they even completed the work a couple of days earlier than expected, it looks brand new. The team is always friendly and helpful. Kudos to Jax Bicycle team!
Nice and friendly service
Helped me out in a timely manner with my nephews bike.
Everyone is really great there-very helpful! Prices are reasonable and they are very fast with repairs and service!
Jax is customer focused and the service is amazing. The Trek brand is based on quality and follow up down the road for parts or service can't be beat.
Friendly people,qualiy work done on my bike
Good service, fair price.
Huntington Beach on Main Street is a friendly neighborhood. Bike riders are of all sorts, cruiser bikes, road bikes, ebikes, and many are on the Multi Use Path in Huntington Beach. This makes your shop an extension and restatement of this beach tradition.
Staff is really friendly and very professional. They make the bike shop feel like our local bike shoppe. A+ to the entire team! Will be back!
They are the best
Good selection and Joe was awesome in helping our kids choose bikes.
Smart, helpful and courteous staff. The staff at Jax worked with me to get me the best solution for my cycling needs. I have been a Jax customer for over 35 years (going all the way back to the Diamond Back Bicycle that I purchased at Jax Long Beach location). Jax has always been helpful for whatever needs that I have had, and I know that they will be helpful to me in the future as well. Thank you Jax, you've been a great cycling partner for the past 35 years and I know that you will be for the next 35 years!
Service team was attentive and prompt with service request. Provided new parts within the same day of requesting service. Kudos to the team!
Customer service was excellent . It’s my 4th bike purchased and won’t go anywhere else.
Great service with knowledgeable staff
Very helpful thank you..