Customer Testimonials
Good products. Excellent service.
Reasonably priced and great customer service.
Service and sales staff are all friendly, knowledgeable, clear and efficient!
Happy to have purchased 2 Trek bikes from them and will continue to recommend this shop!
Great help made sure to check all of there sources to get me the correct part I was looking for
Customer service friendly staffknowledgeable very helpful
You were able to fix my bike. You had the right diagnostic tools
A great assortment of bikes for everyone in the family. We enjoyed the personal help from Lee at the store.
Great product select and knowledgeable staff, helped me with my first mountain bike!!
Your team are very efficient and knowledgeable
They probably have everything you will ever need for any type of bicycle. The bike service center is reasonable and honest. The salespeople go above and beyond to help you, give you knowledge, and make your purchase/transaction comfortable.
Always have what I need! Great service!
Nice selection
The people that work at the Yorba Linda Jax store are fantastic. Very customer focused and take their time to explain everything and make sure you have the right bike for your needs. The services they offer also give you the peace of mind that your bike will maintain its performance and reliability through the years.
We’ve always had a great customer experience at Jax. I appreciate their follow through with customer questions and updates on orders, maintenance, etc. I also trust their recommendations.
Very professional and prompt service!
I had my old bike serviced and everyone I spoke to was kind and informative. I don't like I was taken advantage of with the services needed for this bike. it was fair and my bike looks and feels great.
thank you.
Great bunch of guys who definitely know bikes and bike maintenance. Thanks!
JAX fixed the flat and did a maintenance service and clean up on my wife’s bike. They did a great job and bike is really clean.
They (manger) really cared for my bicycle problem . He immediately made me feel welcome and assisted in fixing my bike.
Don was excellent at helping me understand what my bike needed and how I could get it fixed up while staying within my budget. Cannot recommend enough!
I like the vibe. Nice guys, running a bike-shop that resembles bike-shops from before the internet. I've been able to get some pretty hard-to-find parts from the shop's "wrench".
the shop benefits from being part of Jax network in that they can access a larger warehouse with a short turn-around. I definitely find myself reminding fellow riders to shop there. stay in it... i'll remain your loyal customer.
The service is great. They are very friendly, patient with me asking lots of questions. I would definitely return even though I live about 45 minutes away.
Thank you very much. Always friendly and informative.
Friendly, informative, and responsive staff.
very nice tech
Awesome service!
Mechanic was so quick and fun.
The service was prompt and the attendant explained clearly what will be done.
Staff very knowledgeable & friendly. Will purchase my next bike here
They did a great job on the repair work on my bike!