Customer Testimonials
The store rep didn't give up when the ordering system didn't initially find the parts I was looking for. Friendly service.
Great service from knowledgable and caring employees
Staff are friendly, informative, and great service!!
Jax's has great bikes and knowledgeable workers. The prices are very fair since you get quality from a Trek ride!
Location
I want to thank Jesse for the help he gave while looking for a seat for my Trek Marlin 7. Thanks again
Staff was quick to assist with the tire repair and ensure the needs of the customer were met. Staff was very friendly and informed customer of cost.
Excellent customer service.
Great service. A par ton my bike broke while I was riding . . . They had it in stock and I was able to ride out within minutes. Thanks!
Five stars! Love this place! Misty opened up early and helped me fix a flat and get back on the road. She was friendly and very helpful. Highly recommend them for all your bike needs.
Jesse is great!
Good quality and prices
It’s my neighborhood bike shop forever. Always doing great quality work thank you.
Amal was so helpful with diagnosing my bike issues and they were fixed within the hour!
Everybody was kind and friendly and respondedThe second I walked in the door. The store was organized and provided everything we needed particularly We used the repair center . They went above and beyond to meet our needs.
Friendly, Ultra Professional, convenient!
Outstanding customer service.
Staff are awesome! Knowledgeable, friendly and helpful.
The service and customer-focused culture are second to none! Always so helpful, attentive and humble.
The staff is very helpful. I've had some issues with the bike I purchased and I was always treated respectfully. No matter how stupid the question, they always answered thoughtfully and took care of every problem I had. Would definitely recommend Jax to anyone interested in cycling.
Everything we wanted, they had. Installation was also done on the same visit. Great customer service.
Great staff. Helpful and there to answer any questions you have on bikes, products etc. Highly recommend.
Employees were very helpful
It's very simple.
Joe is outstanding!
I have found every one at Jax's to be very friendly and helpful. Their work is very professionally done.
staff is very helpful
The salesman, Jason Barton was exceptional. He was very knowledgeable and helped me find the best bike and value for what we were looking for.
So helpful!
Good choice of bikes, especially Trek. Friendly and highly competent service and reception team
The service staff are excellent. Very knowledgeable, quick and fair prices. Their work is top notch.