Customer Testimonials
Everyone is helpful and friendly. Plus, Jesse in service is phenomenal! They have a wide array of accessories and bicycles. First place we will go for all of our bicycle needs.
Andrew was very helpful and professional.
If connected to the right salesman you can get an overwhelming connection to your bicycle needs. Which of course I go to this store. Anders is been at the long beach location for years and really the only one I trust at the shop with my business.
Jax team is very helpful, skilful and transparent. Pricewise you always feel you get a lot of value for your money
great job Nick. thanks
Knowledgeable amd friendly staff.
Great products and phenomenal service. No way to improve on this!
The service has been incredible every time from Misty! From the purchase of our bikes earlier this year, to the service we continue receive for add ons and maintenance....the experience has been amazing!
Service
Staff are very helpful and knowledgeable.
Staff is always knowledgeable and friendly.
Service and quality
JAX staff is always knowledgeable and professional. I can trust the work will be done right.
Quick and polite service.
Great service
I have come 3 times from Claremont on a Sunday morning. Needed small wheels inner tubes repaired or exchanged. No waiting. Quick work.
Thank you
JOHN IS THE MAN AND I WILL NEVER GO BACK TO FLATS AGAIN. CLIP IN PEDALS ARE THE BEST!!!!
Great, knowledgeable, & friendly staff!
The customer service from this shop is fantastic. They are friendly and knowledgeable. They also don't try to upsell you, which I appreciate.
Amazing customer service!
The staff is always friendly and helpful.
Your staff were knowledgeable and courteous. It is getting harder to find stores that know their trade. Thank you for being a great community resource!
Good selection in store and great service
Have been shopping at Jax for decades. Staff is friendly and helpful and knowledgeable on products and sizing. If Jax doesn't carry a product im looking for their happy to recommend where I may be able to find it. Jax's always carries great specialized bike accessories , specially for holidays, to help us track out our bikes for the 4th of July.
Jax has a great maintenance team which also have quick turn around time. We take all our bikes to Jax for general maintenance and repairs and our "to go" bike shop.
The customer service was awesome. The employees were knowledgeable and down to earth.
Great service team.
The dudes here are awesome, knowledgeable, and really went out of their way to take care of me and my family.
Thanks to Nick Paulsen, Service Managers efforts, I was able to get significant "warranty" reimbursement from Trek towards a replacement Townie. I will continue to to do business with them because of the extraordinary service I received from him.
Always have parts in stock
Great service
It’s my local shop and I know all the guys in there.