Customer Testimonials
It was the “Personal touch”. Staff was great. Actually was reason I came back and purchased. Dave great to sync with. Made it comfortable.
Purchasing $…000” for a bicycle is not an everyday thing. So the team made it easier.
Fair price and great service
In Southern CA, it’s not hard to find the bike you want. I go to Jax for the people, the knowledge they bring, and the good service. My son and I counted about 15 bikes I’ve purchased there. It’s a great shop.
Braxton and his team are amazing, so easy to work with, im a biker but zero idea on how to fix a bike. they are so great explaining me how thinks work and what i should do. the team is so focus into customer service and i really appreciate them
i just recently got a new bike and i noticed that it doesnt have the quick release if i need to fix a flat tire, it requires a tool, Braxton immediately handle me the tool needed to remove the tire and the best part...... free of cost.
another example, i just got a bike seat for kids and Braxton help me installing it without a hesitation, my granddaughter is so happy enjoying the trails with me
they are simple the best!!!!
Good Quality Products and Parts
I always like shopping at Jax, helpful staff
The staff were all extremely helpful and helped me figure out a problem on my bike I couldnt figure out for months. These dudes care and want to help which is rare for most bike shops these days.
Fast and helpful. Able to provide bike tube for uncommon tire
Friendly atmosphere,great service, knowledgeable sales people, great values,
Service was exceptional! John was very helpful and went the extra mile!
expertise, pricing and service excellent!
Kind, courteous, and informative service and a great bike for a great price.
Fast, friendly service with fair prices.
Good variety of parts and accessories
You were great service and timely service. Thanks🤙
Tenisha was amazing! Great service and very knowledgeable.
Service was excellent
Very knowledgeable and open when providing a diagnosis on the repairs needed
Everyone was very helpful and knowledgeable. I will definitely be coming back.
Friendly and knowledgeable staff, great turnaround times on service.
David H. was very helpful and knowledgeable about the e-bikes. He answered all of our questions and made the purchase of bikes for my husband and me very seamless.
Excellent customer service. The people are very knowledgable and friendly.
Prompt service person took our walker brake repair request and was very accommodating of our time and questions. Other personnel were equally helpful and efficient. Liked getting the text "done". The store space was spacious and showed off products.
Great service.
Excellent inventory of high quality bikes. Knowledgeable service technicians. Helpful sales and management personnel. A rare combination of these things these days.
Very helpful, knowledgeable, and personal.
We brought a bike in that we purchased from another vendor with something broken and Jax's was able to fix it within 24 hours for a great price!
Great service and friendly people!
Jeff and the team are always great to work with!
We got our complimentary bike tune within the first 6 months of purchase. Great, personal, professional and friendly service as always :)
they were helpful and i bought a bike; they made sure it was all dialed