Customer Testimonials
Jax is solid! They always deliver quickly and effectively. Go to them for all you bike needs
Very knowledgeable and prompt. Straight to business type of work
Personal
I was so happy to find this awesome bicycle shop! They helped me tighten up and install a bell 🛎️ and a mirror as well! Very friendly guys !! Thank you all again! I told my son Eric about you! !!
Vicki Dickens 👍❤️
Friendly service.
Incredible customer service (mail order).
Great service!
Customer service was great. Felt like a neighborhood bike shop.
your employees were very patient and helpful.
I brought my ebike to Jax for new tires and brake replacement. Another local bike shop, who serviced my bike three times, never gave me an estimate when I requested one for the work. This was a $600 service.
I worked with Don, who gave me all his attention. The work was done well and earlier than estimated. There was an issue that resulted from a switch that disengaged the motor when braking. We were able to resolve the problem all the while providing service and trust. I was leery of using a large company, that all is gone now. This is my new bike shop.
Honest and fairness. As well as quality workmanship. Can’t ask for more.
every one there is so polite and courteous, and vary knowledgeable
Knowledgeable and professional employee
Timely repairs and friendly service
The service on my tires was outstanding
Great service!
I have been taking my bike to get serviced by Jax for over 10 years. They're very attentive with your needs and how to help.
Paul greeted me first upon entering the Bike Store. He was courteous and gracious, and learning my need, immediately introduced me to Will. Will explained in detail the path to getting my gifted bike if proper, full functioning order. He did just that. within several hours, I received communication that my bike had been fully serviced and ready for pickup.
I would highly recommend to my friends, business colleagues, neighbors to go to JAX for any and all bicycle needs.
My kids bought two bikes from Jax Bicycle and we were definitely satisfied. The staff at Jax’s are not just salespeople; they're experts. Their knowledge & support has been great. Whether you're a seasoned cyclist or new to the sport (hat’s me, new rider) their expertise ensures that you find the perfect fit for your needs.
I was happy to see a diverse range of bikes and accessories, they cater to every type of rider. They did some research to find the perfect bike for me, which gave me confidence that they have everything I needed to support my biking needs.
They have a commitment to customer satisfaction and they don't just sell bikes; they build relationships.
Always have the parts needed to service my bikes and supplements for my body.
Great quality products and customer service.
I like the additional services over the bike we purchase. The life warranty over the bike tires is a really good option.
Location
Best place ever
Everyone is so friendly and helpful
The people that work in the store are extremely helpful.
Knowledgeable staff
I like all the employees they’re very helpful and friendly are willing to go the extra mile to do the simplest jobs like adding lights and fire pump to the bike.
Jimmy is always so helpful and amazing!!
My wife and I, along with my niece have purchased our Trek bikes from the San Clemente JAX and they were very helpful with the purchase and after!