Customer Testimonials
Good selection. Able to price match.
Customer service was good.
They did a grea job!
Quick and thourogh.
Friendly and competent staff. Had just the bike we were looking for.
Onsite bike mechanic kind, knowledgeable and informative, and willing to assist as a walk in without having to make an appointment, for a locked shifter. Provided a recommended and much needed maintenance clean up of the chain and dry oil, plus replacement of chain and cassette in the near future.
Dave was incredibly professional, knowledgeable, and easygoing. When I was looking for a bicycle, his knowledgeable recommendations and patient guidance made the whole process incredibly smooth. He didn't just help with the bike; he also took the time to recommend all the essential gear and accessories I needed, without being pushy at all.Furthermore, all the other staff members in the shop were also super friendly, warm, and helpful. This is truly an amazing shop with an outstanding team.
Great service and on time
Great service provided by Jeff! From my initial visit and finding the right bike to special order and through pick up! I really appreciate the time and patience. Top notch customer service! Highly recommend Jax Long Beach
Solid practical repair advice, everything on time.
Good service, fast turnaround on maintenence
Great fast and friendly service
Good communication, timely service
Stores are well stocked and staff is very informative and helpful. Nate at Yorba Linda was very professional and addressed my concerns.
Friendly and knowledgeable seployees
Great
Teneesha was delightful to work with. She listened to what we wanted and thoroughly described the bicycle that fit what we described.
Very knowledgeable about the product.
Misty also was quite helpful and knowledgeable.
And they both “made it happen” in getting our special order processed and built as quickly as was possible!!
A BIG shout out and thank you to everybody at JAX in Huntington Beach!
Staff was courteous and professional. The bikes I wanted were in stock. Would definitely recommend Jax.
Very knowledgeable and friendly staff.
Reliable products with helpful and nice employees!
Quick service.... Thank you Jeff and team!
Took my bike in for a repair and expected to wait a few days, but the staff checked it out and got to work immediately. I walked out 30 minutes later with the bike repaired and completely tuned up. Shockingly cheap and quick work, I'll be back to Jax.
Customer service
They got me in right away, and had the bike ready sooner than promised.
Misty was very knowledgeable and great to work with. Enjoying our bikes so far.
Knowledgeable staff, technicians, and the friendly interactions 😊
Great selection of bicycles and accessories. Very friendly and atmosphere and staff. Quality service.
Great customer service and very knowledgeable about products
Friendly and competent service staff.
Excellent selection of bikes, fairly priced with knowledgeable, friendly staff.