Customer Testimonials
I recently had a road bike serviced at Jax Bicycle which also included new handlebar tape. When I picked it up, I noticed the wrap job was messy . I mentioned it to the mechanic and he immediately put the bike on the rack and fix it. Very professionally.
I really like the customer service that Jax Bicycle provides.
Extra fast service and super knowledgeable
Timeliness and admission to what Jax's faulty decision and rectifying it. And then always thankful to have Jesse working at the City of Huntington Beach Jax store in downtown Huntington Beach. He's exceptional!
Service center Dont know what's going on technicians.went to e/bike place in village center an the man was rude,mouthy,talked 100 miles a minute trying to tell me how I was gonna trash his new bike when I tested
I paid a little more go see Nate at Jacks bicycle service center.great guy was worth the extra.
The employee provided a description of the work that would be done and the work was completed on time.
Service was great!
Professional and knowledgeable representative. John B was courteous and pleasant.
Friendly, knowlegable, sales attendants!
Very clean enviroment-great selection!
Excellent service department-Josh did an amazing job on a not-so-easy
Brake replacement!
Competetive pricing!
The helpful agents
Friendly service excellent workmanship
Quick service, good people.
Very friendly service.
Fast service
Jax in Irvine is the BEST bike shop in California! They welcome you like family, they take as much time as you need whether you are shopping for a new bike or need an accessory or a bike repair!
Clay, David, David, Nate and all the rest are so helpful and knowledgeable.
Jeff was super helpful in getting me fitted for the right bike. He answered all of my (many) questions and is so knowledgeable! If you’re new to cycling this is the place to go.
Love the local Jax , and the knowledge of all their employees is so helpful and appreciated.
Fast and friendly service which is why I come back to this place since 2021
The service manager and his mechanic spent a lot of time finding and fitting an new front rotor on my wheel.
Friendly, knowledgeable, and quick turn around time.
great priducts and service the guys are great there thanks again jeff and jax bike shop my one stop shop for my cycling needs everytime
Great customer service
Great service!
Friendly and helpful staff
I’ve been coming to Jax Bicycle Center since I was a kid. They always have what I need, and are so helpful in finding the right fit. Now I get to bring my own kids here!
Wow, great service
The Jax Bicycles Murrieta team are there to help and make you happy. Very true! I have been a regular customer for 11 years now.
Nice, professional and prompt. Jesse talked me. Through the situation and alternative actions. Charged a fair price. Thanks
Jesse was exceptionally helpful in my purchase
I was addressed accordingly and the salesperson quickly identified and located the correct replacement 29” tube I came in to purchase.
I was having a difficult time finding a bike rack that would accommodate a beach cruiser type bicycle and still fit on my car. JAX was recommended to me by another bicycle company. The gentleman who assisted me was very helpful and courteous. Looked me in the eye when speaking to me. He was able to find a bike rack and adapter that worked for my situation. How one is treated when entering a store sets the scene for the experience. I would definitely recommend JAX to others,