Customer Testimonials
Friendly and helpful.
Jax products and service is great
I liked the quality of service and the clear communication of price and details of what the services entailed. The staff is knowledgeable and professional.
Excellent experience! Helpful and informed customer service. Will definitely recommend to others!
Knowledgeable service people. Love that I have been able to get my bike back the same day so I can ride the next morning!
Don, the service manager is very nice and helpful
Everyone is extremely professional.
Always fast courteous
Very friendly and very helpful
The Jax team was very helpful and knowledgeable guiding me on next steps for my electra cruiser.
Service and sales staff are always very knowledgeable and friendly
Great service - very helpful.
Service is top notch…very knowledgeable staff eager to help
My gear changes need to be adjusted since they do not shift easily and correctly. I will bring it in next week if possible. Otherwise, everything was perfect. Thanks! Name removed
Great service. Nice people.
Fixed my tire issues, very friendly and helpful. Good job!
Friendly and fast service. Every time I’m in your shop Jose is so helpful. I will keep coming back because of Jose service.
After having four back tire blowouts, I had them put in essentially a kflar ring around my two rims, so I will never have a blowout again and they’re guaranteed for life. And they did the job very quickly.
Great service and staff.
Yes yes !!! I would tell others
Friendly and efficient service
Braxton from the Laguna Niguel location was excellent. Very open, honest, knowledgeable, and personable.
Service was and is always amazing. Gentlemans name who helped me with the flat is slipping my mind, but it was Sunday, 11:18 at around 1pm. He was outstanding and with many options (and some less expensive) I will return due to this employee
I had a tricky problem with a lock in place without a key to open it on a bike, they brought a took in from home to fix it and were generous in only charging me a modest amount for the work. IDK if every JAX is like this but that was my positive experience at the Laguna Niguel JAX.
Both are good
Honest knowledgeable people. Gets the job done.
Fantastic service, and very knowledgeable!!
knowledgeable and helpful techs
Jax had the cassette I needed in stock
Easy going. Respect and knowledgeable