Customer Testimonials
Friendly Staff from the time you walk in the door until you leave. Fast service and good pricing.
Excellent responsive customer service and quality repairs.
Great service!
All I needed was a CO2 inflator, XXX (I didn't catch his name) broke one out of a "kit" and sold it separately. I was able to ride the next day. Deeply appreciated the "above and beyond" service.
Great experience ! Jose was very helpful he went over and upbove for us got us what we wanted he deserves a raise!!!! ************
Great place !!!!!
Jax stands behind its products. Quality products. Very responsive to maintenance servicing.
Paul was very knowledgable and helpful, thank you!
Friendly and efficient service. Answered all my questions. Thank you.
Great service!
Staff was friendly and very knowledgeable.
Best bike shop in O.C.
Great service. Great employees!
Always pleasant and knowledgable. Customer service was great.
Very friendly staff and the prices were good
Everyone i've ever run into, service, sales etc.. have been just great.. they like bikes
Location, hours, service
The service I received from this store anwesome and I didn’t feel as if I was being rushed. Craig took the time to help me pick a product and even brought to my attention trails in the area to try out. Awesome service and great attitude.
Thanks,
David
Joseph is a nice person who prepared my bike after purchasing online. The only compliant about the bike is that the price tag was still attached to the bike. Other than that I felt comfortable with Joseph, personable person and easy to talk with. Casey was standoffish and spoke only when talked to. Ask a question you receive an answer no more or less with him.
Amazing customer service and quality work as always!
Excellent and friendly staff very knowledgeable and accommodating
The staff is easy to work with.
Service was great. Fixed my flat on the spot.
Great products, but limited on trade ins specifically when you’re making a big purchase.
Dependable and timely service. Friendly too.
Bicycle mirror
Quality and price. Was able to purchase previous year’s bike at discounted price.
It is my go to store .
everything
awesome service ......best local bike shop in san clemente
Jason was on it! Made the process of shipping my son his bike super easy! He was helpful, thorough and really easy to work with.
Thank you!
Jason was extremely helpful when I called on the phone. He guided me through the steps to add Velocare and ensured that I could make a higher-value phone order than was usually accepted. He represented the story very well.
great people and service on a very old bike. you guys rock.