Customer Testimonials
Amazing service and staff
Don in service was great in explaining everything to me
Luke was fantastic! Everything was delivered as promised.
Great people, great service!
Great customer service
The gentlemen that helped was very informative and explained how to "lube" my bike chain. I really appreciated the information. I purchased the oil and got home and did it myself. Staff is very friendly and I'll definitely go back to Jax for my biking needs!!!
Good quality products. You stand behind your repair services and make sure its right. Sales and service personnel are courteous and knowledgeable.
Friendly and knowledgeable people. Very pleasant experience.
Everybody was super helpful and knowledgeable. Even though you didn’t have the color I wanted you were willing to order it for me.
Helpful and knowledgeable staff combined with a good selection of quality bikes.
friendliness
Good selection of bikes and great customer service
Today was my first time coming into the store. I was greeted was smiling faces right was I entered the doorway. I was holding a wheel with a flat. Obviously I was down to get to business. Immediately someone helped me and I was able to get my tire fixed within less than 10 mins and they were done! I’ll be back for sure to get our bikes serviced. :)
Always friendly, prompt, and helpful even though we are just recreational cyclists. Very respectful of my kids.
Very courteous and effecient.
Very knowledgeable
I am very happy with their customer service.
Bill Rhodes
Irvine,CA
the product works well. randy was a good associate.
Great customer service. When there was a problem with the bike I bought. They immediately fixed it.
EMPLOYEES!!!
Great knowledge and friendly! Did the work while I was there talking with them Best neighborhood bike store ever!
Jeff was very friendly, informative and helpful!
Friendly staff, work was done quickly, and correctly.
Love the people working there!! Awesome service!!!
Availability and pricing of parts is fair. Knowledgeable and friendly staff. If they do t have what I need in stock they are always able to get it in a timely manner.
Helpful, knowledgeable and responsive.
Excelente
Very friendly staff. Michael and Randy were very friendly and helpful without being pushy. Thanks
JAX is amazing! Great selection and great service. So glad to have them in town :-)
Excellent fast service -- came in for new tires and troubleshoot a shifter on an old Gary Fisher mountain bike -- your guys were great and I picked up the bike later that day --- thanks very much!
Convenience, friendliness
GREAT SERVICE VERY KNOWELAGEABLE
John was very helpful picking out a new bike to fit my size and age