Customer Testimonials
Just want to say thanks for the entire staff that assisted in getting my Mountain Bike tire ready for pick up in a very short time. Everybody @ Jax's has been superb with their customer service!!! Sam Moses
Friendly staff. Trek bikes
Honest customer service
Great service center!
good service and they tell you what is needed or not.
Great to have a woman up front!…everything as expected!
First name removed
Very Friendly, professional, quick, and quality work. Thanks
Good selection, friendly staff.
They had the parts I needed
Great and friendly service. Quick turnaround.
Everyone at the Long Beach location is friendly, knowledgeable and approachable - we had a great experience!
Friendly attentive and interested in customer satisfaction.
Happy to discuss options and educate the customer.
Highly recommend
Good
I was shopping for an electric bike for my Wife. I went to Jax in Murrieta and had great advice. After a couple of test rides I decided on a beautiful bike for my wife. It was a very nice experience.
Services is good. The price of products is a bit expensive.
I like the quality and the amazing customer service.
Received great service on my visit on 10-31-2024...
Friendly & knowledgeable customer service.
great service thank you guys !
Friendly and prompt service from experts
Clay is so knowledgeable & helpful everytime I take my bikes in for service & upgrades! He took care of my FX3 with a new front tire & new pedals! I’ll be back in there very soon for new tires on my DS3 gen. 5.
Very accommodating on short notice. They provided excellent service getting my bike ready for my race!
I thought it was expensive but the staff was knowledgeable, listened well and did great work.
We live in Huntington Beach and have been going to Jax for years. Now, our older son attends Claremont McKenna College and is thrilled to have a Jax nearby. In fact, he just went their today to replace hi bike lock!
Great service.
Staff is beyond friendly and helpful
Jessie and team at HB store do a great job. Friendly, knowledgeable, informative.
David was so professional and extremely helpful and knowledgeable. We will definitely be back again.
The person who took care of me, Amal, was knowedgeable, and also helped me figure out how my own needs could best be met. She saved me money with her advice.
I arrived at the store with no intention to purchase anything all I wanted was answer to some issues. They went out of their way to help. (I think his name was Craig)
I eventually made a small purchase and will continue to go there for all my bicycle needs.
I highly recommend Jax
Over the top service and very knowledgeable and professional associates.