Customer Testimonials
Braxton trouble shot my bike in one afternoon and figure out a problem that two other shops missed.Braxton went above and beyond to get the bike to me the next day. I now have what I call my Dream Machine back. My Electric Trek Rail 7 is a piece of art. I absolutely love this bike.
Thank you Braxton at the Lagun Niguel Shop!!
Glenn
Excellent customer service.
Great customer service!
Very friendly and helpful staff.
Great service. Friendly knowledgable staff.
Great products and services
Nick was awesome.
Personal and professional
The repair team is the best!
I like the professionalism and friendliness demonstrated by Jax employees. I also like their friendliness and honesty. Anytime I have a question its answered right away. When I need a specific item they conduct the research and find it.
They are great at what they do, And I recommend their services to all.
The employees are really there to help their customers. Other places have higher prices without as much attention to the details
It just feels better there. They are a great place to buy and get things fixed.
Friendly, helpful staff
Jax staff always gives personal attention whenever we go there. Their service department takes time to explain each proposed service, as well as showing your options to keep costs down.
I have also been greeted by the owner several times. He and the staff take time to text or call with updates or any changes to the service.
I appreciate their service, especially how they prioritize repeat customers !
The service was very friendly and helpful and very chill. I really like the vibe at Jax bicycles.
Bought my 7-speed Schwinn Beach Cruiser here in 2001. It was time to give it a major overhaul of my own but needed some new parts. Your service department staff is very knowledgeable, courteous and gave me the best service for what i needed. Thank you.
Very friendly and helpful.
Good product. Good price. Fast delivery. Very friendly customer service. Highly recommended!
Great service and attentive staff listened to my questions and answered in detail.
Although the products are great I have to say that the service is just great. The employees are very helpful and make sure that I understood everything they offered. Jax Bicycle Center in Murrieta went above and beyond to help me out, I believe they truly care about the community. Thank you Jax.
Great customer service and professional.
Your staff is helpful and knowledgeable. I've stopped making purchases online and now I only make purchases in your store because I find your staff so helpful.
Great Service! Friendly staff
The staff is exceptional. They always have been and they were again today. The gentleman who helped me was compassionate and was able to find a simple procedure to alleviate my problem. I always feel well taken care of and everybody is so knowledgeable in all areas of the equipment.
Outstanding service! Wyatt is always extremely helpful! I wouldn’t take my bike to any other shop for service!
Service and products were fantastic
Went into Jax this weekend to purchase a helmet and lock for our bikes. We were greeted my one of the employees and turns out he was the manager of the store. He was extremely helpful and knowable. Thanks to him we are safe and our bikes are secure.
Jonny is the man, very professional and knowledgeable on all things two-wheels related. And the service team is just as good.
My bike shifted like it was meant to shift.
best service and parts