Customer Testimonials
Helpful staff!
Professional
Good service recommendations
Timely service
Part was available and installation was immediate
Trek + Bontrager product
Friendly and cheap for a tune up- but the seat still moves back and fourth, gotta take back.
The staff is friendly and helpful
The staff was great from the moment we walked out. Everybody was very friendly & answered all my questions. We ended up buying three bikes. Paul was very patient with the fittings and was able to answer every question we had. He was very helpful & not pushy. I ended up bringing in my bike for a tune up. The tech was very great in explaining all my options prior to performing any work to make sure there was no sticker shock. All in all we’ll definitely be back & recommend this store to all our friends.
Prompt professional service that focuses on customers needs.
Was searching for a new bike seat, found a good choice at a good price at Jax Irvine. They also volunteered to install it, and made it a point to show me the "limits" lines if I make any adjustments to the seat position, and reminded me of the 6mm wrench needed. Met my expectations, and beyond. Thanks!
Ed
Friendly staff
Great people there. Very helpful and knowledgeable!
About your services satisfied appreciated and about products need to use it ,
Customer service!
Convenience of location
Quick bike maintenance at a reasonable price.
Honest friendly help
Customer service impeccable. The staff went above and beyond. We will be returning for future services.
Prompt professional service delivered with a smile..
Everyone is nice, knowledgeable and helpful.
Quick, helpful service
I took my bike in for a tune-up, it was a seamless process. Staff was very nice and answered all of the questions I had as well as ones I didn't think to ask. I inquired about the Townie Electric bikes and Jeff was nice enough to accompany me on a Test Ride. They have a great selection of bikes and accessories. The service was done as promised and on time. Bike rode like a dream going home. Will definitely be coming back for future service an to get a townie electric.
See ya soon
Super nice employees and all are extremely helpful. I appreciate the way they built my bike and how long they let me keep it there.
Excellent customer service from a knowledgeable salesperson. Very happy with everything!! Thank you, Marco
fixed my tire fast and resonable
Great customer service! Products are obviously of high quality. My grandson loves his new Trek bike too. Thank you!
Great products & services from friendly and knowledgeable professionals.
I was greeted at the door and directed immediately to what I was looking for.
The service
The quality of your products are great.
Your employees are very kind and knowledgeable.
Anthony did a great job and is very kind and professional.
The staff was great. I will definitely go there for all my bike needs.