Customer Testimonials
Casey and help provided.
Great prompt service from very well informed and helpful staff.
I love you guys and your awesome attitude. My neighbors Jeff and Lisa will be in to trade their bikes in for new ones :)
John the sales representative was very informative and knowledgeable on the product. Appreciated all his safety tips. Definitely knew his stuff. A+ for customer service
Shop has helpful, engaging staff. Quick turnaround on repairs/tune up. I will return there when my biking related needs require.
Everyone in the store was very nice and friendly. Technician Jacob fixed our flat rear tire quickly and checked out the bike to make sure it was in good working order. He installed our new wireless Ridetime Computer and set it up for us. Manager Don was also very helpful, noticed our front tire was on backwards and reinstalled it. Don helped us get the bike into the back of our car and gave us some loading tips. We've been going to Jax for many years, and are always pleased with the great service and helpful staff!
Really friendly and knowledgeable staff. Quick turnaround on bike services. Excellent selection of products.
It was our first time in your store. The gentleman was extremely helpful with a lock and helmet.
Thank you
The best bicycle shop ever known the owners for a long time great service and great employees
Your location is close to my dwelling, you have the products I looking for (mostly).
No matter how old my bicycle gets, it always looks and rides like new after it's been serviced by Jacks.
Friendly helpful
The rep was couteous and explanined everything that was necessary. i appreciated his efforts.
I appreciate how communicative Anders was with the bicycle I ordered. He reached out to let me now the progress of my order.
The staff were friendly and super efficient.
Great service
The staff
Very friendly and helpful staff! The adult trike we purchased is a perfect fit for my daughter and she just loves it. We’ve shopped here before and will certainly shop again in future.
Very knowledgeable and helpful team. Completed the repair a head of time.
Great team and it was my first time there and they were working on a bike. They’ve never worked on, but they did an amazing job. I will be back.
High quality bikes, service and customer service from outstanding and knowledgeable staff !!
Stands behind what they sell and service.
The staff was very helpful and friendly. Very knowledgeable of my inquiries. If they didn’t have an answer they would find out immediately. Overall great service. I highly recommend.
Always great service.
Nice price. Slow delivery but I could wait. Mechanics talked to me so that helped seal the deal. Thanks
Jax personnel are always friendly. They greet you when you enter and are always very helpful. A great place for the beginner or experienced cyclist.
They always have what I want and the employees are always nice and helpful.
The staffs are friendly and done good job on bike services. I am satisfied on the way they serviced my bike.
Nice job; no skipped gears so far!

I found what I needed and the staff was courteous and professional.