Customer Testimonials
I am very pleased with the work that was done my bike!
Great service from Jax as always!!
Always provides quality services.
employees are knowledgeable, helpful and kind every visit and encounter I’ve had in the past
The service here was prompt, knowledgeable and efficient. On top of all this they were beyond friendly and helpful. Will absolutely be coming back for anything I will need in the future.
Personal service by the store manager.
The staff is very knowledgeable, easy to work with, and was the only shop that was able to get my fussy rear disc brake working correctly. By taking my bike to Jax, I was able to ride a whole season with no mechanical problems.
The staff are so knowledgeable. Nice. Patient.
Have parts I need.
Open in Sundays.
You all did a great job tuning up my wife’s bike. Love having a great bike shop just down the street. Thanks.
Staff is always helpful & you have good inventory of bikes & accessories.
Staff was diwn to earth, friendly, knowledgeable, and not pompous. It was a pleasant store to be in
Very friendly
The very nice young mam gave me great information regarding trade in bikes, hybrid options, and he was a fan of tandem biking. So yes, great experience!
The service manager was extremely knowledgeable and professional. He explained the additional service needs very well.
Very happy with the Electra basket, is just what I was looking for. Received it with in a good time.
The mechanic was very helpful
Always love the warm and personalized service at Jax. All your mechanics are very knowledgeable and helpful.
I went to another store before this one, and it was a normal experience. From the moment I reached out to the Irvine store, first by phone, I experienced great service to the time they taught me how to take off my front wheel to put my newly purchased bike in my car. A wonderful and happy group of professionals at the Irvine store!
It's a professional shop and are very helpful
Very helpful, great attitude by the gentleman who helped me.
Very accommodating and knowledgeable
Great friendly and helpful service. Thank You.
Thank you so much for doing the up grade on my bosh e-cat system great service friendly and very knowledgeable
Thank you Jax bicycle you will have a future costumer, I will be definitely be coming back to Jax bicycle in clairmont!
Communication, good work completed, timely finish of work completed, friendly, knowledgeable people at Jax.
Excellent customer service
Prompt service... Pleasant staff..
Easy access to bldg.. via plenty of parking 🅿️..
Knowledgeable technician's... Community orientated..🤗
Excelent job
You guys are above and beyond great customer service! Thank you!
Quality and great customer service
They have exceptionally fantastic, enthusiastic, knowledgeable and caring staff and managers. They really pay attention to detail and try to help you. I would only go to them.