Customer Testimonials
Top quality & reliable service!
Excellent bicycle selection, competitive prices and great service and warranties.
Professional people quick service
The staff are very friendly and helpful. I left my bike for repair and got a text message once it is done, very convenient. The entire process is smooth.
Store is clean and well stocked. Courteous, educated, and helpful staff.
Knowledgeable and willing to answers questions.
Fast & Great service.
Thank you guys for the help. I rolled in.. or walked in with a flat. The service tech was awesome. She was clearly a skilled tech and had the issue resolved and had me on my way in no time. As I road off, I realized my shifting was much smoother. They made a minor dial in and it was much appreciated. Jax has always been a very premium shop. Thank you folks again for great service!
The staff is great & all very helpful. Thank you to Luke for transferring the bike for me to their location & for Nate in helping me when I arrived. I also spoke briefly with Clay & Dave, both always helpful & willing to answer any questions.
The DS3 Gen. 5 is an awesome commuter bike.
You have Electra ítems !!! And the service is fenomenal. Thanks
The knowledge technician and friendly service.
Quick, friendly service. The technicians are very knowledgeable. Thank you for the quick turnaround time.
Team did great.
Great customer service. And who doesn’t love Park Tools
I think the labor is a little pricey, i won't make this a public feedback... but a recent visit revealed to me that flat rate pricing for minor maintenance was a bit of a sticker shock. Details might reveal my identity, I hope you understand
The staff is always very pleasant and knowledgeable.
Services are the best I have experienced in the industry. The service manager and his team are always professional, courteous and very helpful and prompt.
Sales side is very attentive and greet you right when you walk in the door. The store manager has come in and really changed things around. You can see that the team is happy and get along and work together very well which makes for strong morale which shows in their customer service.
Good people. I went in for parts for an old diamondback. Some bike shops have an attitude about people that aren’t totally gung ho for one aspect of bicycling. There was no attitude with the folks in the store. I really appreciate that.
Knowledgeable Friendly people and fast service.
Courteous and knowledgeable on everything they do .
Super friendly, very helpful & extremely knowledgeable
Great affordable prices and a plus customer service . Andrew and Jason are super cool and that's why I keep coming back to this location
Parts available locally.
very nice there
Great services. I'm satisfied with my purchase.
I spoke to several employees of Jax Bicycles in Long Beach trying to decide which bike to buy. All of them were Extremely helpful guiding me in my final purchase. There was absolutely no pressure to buy. I highly recommend Jax Bicycles.
Will is great!!!
Friendly and helpful staff relaxed atmosphere, good return policy. You don’t feel rushed when looking around. There not pushing you to purchase anything very knowledgeable staff.
The customer service was amazing.
In from Arizona and visited the shop in Huntington three times for repairs and supplies. Jesse was awesome as well as staff. They got us wheels down ASAP! Thanks!