Customer Testimonials
The hub cover fit, thank you
very competent
You recommended my Trek Domane, which I love and the service is always excellent
Really like the the brands of bike you sell as well as the accessories and great service you provide with your team-members.
The service is always great. I went in because I had noticed a repeating click when I was pedaling. It was diagnosed as a worn out pedal. I left with a new set of pedals and I was on the road again.
I appreciate the phone call I received that my basket order was delayed.
Very helpful and courteous.
I brought my bike in for maintenance and the person helping me out was very helpful and knowledgeable about what needed fixing and gave me options. I was also interested in purchasing an e-bike and the person helping me out was very knowledgeable about the product. I'm certainly considering purchasing an ebike from them and will get all my maintenance done thru them. Overall great experience and highly recommend this shop.
The service was friendly, quick and fixed the problem.
Friendly, knowledgeable staff. Would definitely recommend JAX Long Beach to anyone!
They did a great job on the repair work on my bike!
Good products. Excellent service.
Reasonably priced and great customer service.
Service and sales staff are all friendly, knowledgeable, clear and efficient!
Happy to have purchased 2 Trek bikes from them and will continue to recommend this shop!
Great help made sure to check all of there sources to get me the correct part I was looking for
Customer service friendly staffknowledgeable very helpful
You were able to fix my bike. You had the right diagnostic tools
A great assortment of bikes for everyone in the family. We enjoyed the personal help from Lee at the store.
Great product select and knowledgeable staff, helped me with my first mountain bike!!
Your team are very efficient and knowledgeable
They probably have everything you will ever need for any type of bicycle. The bike service center is reasonable and honest. The salespeople go above and beyond to help you, give you knowledge, and make your purchase/transaction comfortable.
Always have what I need! Great service!
Nice selection
The people that work at the Yorba Linda Jax store are fantastic. Very customer focused and take their time to explain everything and make sure you have the right bike for your needs. The services they offer also give you the peace of mind that your bike will maintain its performance and reliability through the years.
We’ve always had a great customer experience at Jax. I appreciate their follow through with customer questions and updates on orders, maintenance, etc. I also trust their recommendations.
Very professional and prompt service!
I had my old bike serviced and everyone I spoke to was kind and informative. I don't like I was taken advantage of with the services needed for this bike. it was fair and my bike looks and feels great.
thank you.
Great bunch of guys who definitely know bikes and bike maintenance. Thanks!
JAX fixed the flat and did a maintenance service and clean up on my wife’s bike. They did a great job and bike is really clean.
Thanks for taking such good care of me. I needed a quick repair before a ride and you guys got me right in and then on my way to the trails.
Thanks!