Customer Testimonials
Sherry is always so lovely and helpful! The entire staff are friendly and eager to assist with your needs. So happy I purchased my Trek fro Jax Bicycle Center!!
Everything! Especially the knowledgeable staff and their willingness to resolve any bicycle issues!
always helpful going beyond with service.
Selection is very good
Very efficient
thomas is always able to assist no matter what the issue is. quick turn around and great service on my older road bike. amazing service on my trek i purchased as well.
Quality service, quick response and good communications.
The general manager and staff were very kind and helpful.
You are efficient and know your products.
Vince the General Manager and Craig the salesman have always taken time to answer my questions and followed up on supplying information as requested.
Great service. Highly recommend them. They were patient and willing to help.
All the guys are great to work with and answer all my questions.
The bike is working a lot better.
Everyone who works there is very helpful and friendly.
Don is the best!
Great honest feedback and timely service… been going there for more than 15 years and love supporting a local business who delivers and keeps me rollin
The tech was able to fix a problem that I couldn't fix, and he did it right away. The cost was reasonable, and I was back riding that day,
Great products and customer service. Everyone is knowledgeable, professional, and helpful.
The staff was friendly, outgoing and accommodating.
thanks Jeff
I’ve been a customer for years because Jax has excellent customer service!
Friendly and helpful staff. I took my bike in as both tires were flat. Repairs were made quickly and with a smile.
Staff spent lost letting me test ride many bikes. I also love that they took my old bike on a trade in.
Jax personnel take the time to explain what we need and don't need and are willing to work within a budget.
Great service center! My bike is shifting as smooth as silk again!
Incredible technology with my new !!!
Knowledgeable staff. Quality products.
gotten all my bikes there for the last 20+ years since 2 bikes before the Diamondback with cantilever brakes.
Jesse is a fabulous ambassador for Jax's. He's cheerful and informative.
I heard that Derek was the wheel true whisperer, and my front wheel had gone out of true. My experience at LB Jax was an example of great service. Derek was straightforward in his explanation about my wheel and gave a quote that was right on. Additionally, when I went to leave, an employee came over and held the door open for me to wheel my bike out and invited me to come back again for anything I need for my bike. Great experience.