Customer Testimonials
Everything!
Great staff! Helpful, informed, and friendly.
Great products, great customer service...it is always a pleasure doing business with you!!
Great selection, clean store, knowledge tool, and friendly staff
Staff are friendly, knowledgeable and efficient. Good product selection
All 3 team members were helpful and knowledgeable. My bike is now fixed, cleaned up and rides like a dream!
convent location close work and home friendly and knowledge staff
Very knowledgeable and service oriented. Timely in service repairs.
Your service turnaround times are very good. Fare pricing as well is meaningful to me as a customer.
Your sales lady was the reason I purchased a bicycle from you
Outstanding!
My second bike with Jax-Irvine. First time was what brought me back. Second time was just as fantastic. Both Dave and David were awesome in helping me take the right steps to upgrading my riding experience.
I felt very confident in their expertise, and friendly demeanor in helping along the decision process.
Thanks guys!
Excellent!! From the minute we walked in to look at bicycles, we were greeted by a knowledgeable, pleasant salesperson who helped us choose the right E-bike (Townie) for my wife. We ordered it, and it arrived exactly when she said it would be there. I highly recommend this store and truly appreciate the great service.
Knowledgeable and friendly
I brought my bike in for a flat tire fix. The guy fixed both tires in under 15 minutes. I was SO impressed! Jax continues exceeding my expectations with everything from service to your employees helpful attitudes!
BIKE CAME BACK CLEAN AND SEEMS TO BE TUNED WELL
Staff is very friendly and knowledgeable and accommodating.
Always great service. Today, they had what I needed.
We had a factory warranty issue and the staff took care of all of it. They also kept us updated on progress. It was great!
friendly and knowledgeable with prompt service!
Service was awesome, very knowledgeable staff and super helpful! Paul was great! Thanks!
Friendly, knew exactly what I wanted, in and out in under five minutes!
Good and useful service
Convenient location, ample parking
Service department was quick with the needed repairs
Happened to be in Huntington when we started looking for bikes. Service by everyone was so great that I passed by other stores to buy from Jax’s when I was ready.
I love coming in at this location in Bellower.
Jeffrey was very professional and friendly. He was able to assist me in changing the correct size and style of the bike shoes I needed. He's very patient with me. Great customer service!
Friendly and helpful staff, variety of high quality products.
The gentleman that helped us was very friendly and listened to us. Not just about our flat tires but about helping us to get our ‘lifetime flat tire repair’ sorted out. I wish I had asked his name. He was great.
Great customer service.
The Cyclist helped me with an unexpected repair on my mountain bike. I was able to purchase a replacement tire and tube immediately and get mobile again.
The customer service by Cole was 5 Star service and I was very impressed in all aspects.
I will be referring many friends to visit the Cyclist for their bicycle needs!
Thank you for the outstanding service!
The team is always very friendly and helpful. I bought my bikes at Jax in Irvine and Alicia, and do my service in Alicia. Service is perfect.