Customer Testimonials
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Professional, timely, thorough service from entering the shop to picking up the bike. Highly recommended
All the guys who work there are extremely supportive and knowledgeable. Even with a complete newbie rookie
knowledgeable honest thorough businesslike as you quickly take care of your clients
Very friendly and great customer service!
Very competent service department.
They staff is very professional and easy to work with.
Very knowledgeable and professional services!!
I brought in a tire /rim and a new tube because I had two flats on the same tire in two weeks. I wanted it checked to see if I missed something. Your tech checked the rim and tire and all looked fine,. He put everything back on.(good job) I went to the cashier and she told me it would be $17.00. The inspection took less than 10 minutes. I left with no new parts. The hourly rate must be high !!!!!
good shop with cooperative and kind personal
Friendly, knowledgeable techs who go the extra mile to help. Love Jax!
Very friendly staff and perfect, clean bike repair. Thank you!
Thorough explanation of tune-up options.
Quick and efficient nice people to work with
Always super professional and helpful.
Friendly & efficient customer service. Great group of individuals working there & our family always feels welcomed whether we are bringing in a bike for repair or just window shopping. Dave has been helping us out for years now & Don most recently helped my son get his mountain bike serviced and repaired. Thanks!
Straight forward… No BS. Nick has great knowledge & great attitude! Wouldn’t take my bike anywhere else. Thanks !
Excellent service! The team quickly diagnosed the issue with my Trek e-bike, adjusted the gears perfectly, and made sure everything runs smoothly. Very friendly and knowledgeable staff — I definitely recommend this shop for any repairs or tune-ups.
The service was very quick, and all the staff were spoke to were communicative and friendly.
One of the bikes we wanted was in inventory. The other was shipped by the next day. Both Braxton (manager) and Joe were extremely helpful, patient, and responsive. They took us through everything we would need, helped us choose products, and then had them on our bikes by the next day. When we picked up the bikes, they fit them to us, taught us how to use various parts and products (Thule bike rack, lights, etc) and saw us on our way. A VERY good experience and one I would recommend to others.
Friendly staff, in stock parts, convenient location
Braxton and his team are awesome. They are knowledgeable, friendly and have a can-do, problem-solving attitude. You can trust their advice and recommendations, as well as the quality of their work. They explain things in a way that's easy for a non-gearhead to understand. Chris
Fast, friendly, knowledgeable , and attentive. I can’t imagine a business being run any better.
Variety of products.
Staff friendly and always willing to help. Kudos to Jeff!
I dropped by with a flat in a rush to hopefully, fix it and get back to my ride. The shop was closing in 30 minutes. The two associates who helped me were friendly, professional and prioritized me, which enabled me to complete my ride that night.
I truly appreciate them both for their excellent customer service.
The staff at Jax Bicycle Center go above and beyond to assist their customers. They have been so helpful with maintain my Trek Rail Electronic Mountain Bike. You can be assured that they will take care of your concerns and provide excellent service.
Instructional
Anders was SUPERB with his assistance, courtesy, & knowledge. Great shop!!
Professionalism and prompt turnaround of service.
Bike service.