Customer Testimonials
Love the flatpack service.
Personal service
Everything! The service is fantastic and super helpful!
Super knowledgeable staff, easy to shop
Your service is very good and the products are great but one thing I didn’t understand nor like was not being able to pay by phone when ordering a part I needed. Happy with service and staff but that policy needs to be reconsidered.
Great service. Honest and friendly without being pushy.
Great customer service with friendly staff.
They are really good quality and sometimes pretty cheap
Good selection ⁵
Easily helped fix kickstand and replace it, wait was reasonable as well
The product is top notch but the people working in the shot are awesome.
Best customer service Ever.
Convenient. Knowledgeable staff. Good open hours.
Always responsive and high quality work.
We had a fantastic experience at Jax Bicycle in Murrieta. Jeff was incredibly patient and thorough in answering all our questions, leaving us confident in our investment. The ordering and assembly process was impressively fast; we had our bike by the very next day! Joseph was also a huge help, assisting my boys with sizing and picking out their helmets. We felt welcomed from the moment we walked in. Excellent customer service all around!
Great selection of products. Knowledgeable staff.
Not only did I get a great deal on the bike I purchased, but the service was outstanding. Misty, the GM, gave us her full attention and made sure everything was perfect. She took the time to properly adjust the bike for my girlfriend, offered helpful recommendations for a basket and bell, and even installed them herself.
This is definitely my go-to spot for bicycles. If you’re in the market for a bike, this is the place to go!
Thank you, Misty!
– Marcus
Thomas was great. Took his time to explain everything to me and answered all the questions I had. I didn’t speak with Thyago, but my bike is beautiful and all components are dialed in. Thanks guys!
Professional and personal service
Love all the products there and if something isn’t in stock its ordered and arrives fast.
The service department is outstanding. Done right the first time and in a very timely manner as well.
Great friendly customer service. Had the bike for my daughter and they put it together quick and easy in no time. Great experience all around.
The service was outstanding!
trek bikes are great and your people are very helpful
Quick and excellent service that repairs my bikes breaks.
Anders was outstanding in his recommendations and his service. He kept us notified. He delivered what he promised.
Thank you to my mechanic Vince. He always gives my bike back in PERFECT working condition. 2 Road Bikes; 1 Triathlon Bike and 2 Mountain Bikes ... all ready to perform.
THANK YOU to everyone in the Service Department at Yorba Linda JAX BIKES.
Margaret Human
Friendly and knowledgeable sales and service personnel. Also a great product in Trek bicycles.
Friendly helpful staff. Location. Store has a nice clean, organized layout. Selection of reasonably priced bicycles, among very expensive bicycles.
Experience at your shop was awesome! Great stock of all different types of bikes and your employees are all over customer service. Joseph was great! We will now only by our bikes from Jax Murrieta!