Customer Testimonials
Great service from a talented, friendly staff!
Great turn around time, great service
Friendly, quick, always eager to serve and get you back on the road. Love this place.
Very helpful and professional
I like the service level performed, I like that even though I opened for a potential derailleur change you didn't change it because it seemed in good shape.So you are not focused on making money 100%. Lastly I like your passion for cycling.
Your work is always great.
Excellent customer service and friendly staff willing to help
The sales associates are very helpful, knowledgeable and friendly. They had what I needed to get me back on my bike.
The customer service is outstanding. They know their bikes. Bike selection is very good and maintenance services are valuable
Great products but top grade service. Friendly and very knowledgeable. That keeps me coming back.
Customer service is excellent!
A mechanic immediately began addressing my problem and quickly fixed it. This has happened several times. Good service!
quick service, helpful repair shop interaction
I had dropped off my old vintage Fuji Japanese racing bike to have some work done on the wheel hubs and to replace my handle bars with one that is more rider friendly for casual bike touring. I was greeted by friendly staff and was given an estimate at my initial visit. The work was completed in 3 days and was very satisfied with my new handle bars, new tape, and wheels that run smooth. I am impressed with my new brake cables and newly adjusted brakes. I was given an explanation of the work performed when picking up the bike. Bike handles really well and glad to have taken my bike to Jax Bicycle Center. It is good to know that there a chain of Jax Bicycle Centers in the southern California area. I will be referring my friends to Jax's. Thank you for your excellent service!
Very helpful despite selling me short on some rim tape. Honest mistake but I had to make. Second trip for more. I will always recommend Jax.
The volume
quick and great support!
Employees are so knowledgeable, esp Anders.
Great advice from the bike mechanic we spoke to. Friendly service.
Staff is very friendly and knowledgable.
Very courteous staff, helpful, and knowledgeable.
Had a great experience at Jax and would recommend it to anyone who needs a bike or accessories. Staff was very knowledgeable.
Trek products, good prices. Staff knowledge and friendliness.
The employees are approachable, friendly, professional, and make me feel secure with knowing they know what they’re doing.
Braxton went above and beyond to turn around suspension service! Nick was a pleasure to deal with when coming to pick up the completed bicycle.
The staff helping me get my bicycle serviced were incredibly helpful and knowledgeable
Exceptional service!!!!
Very friendly and helpful on a emergency parts buy on a weekend. Thanks a lot
Repair work was explained completely and done in a timely fashion.
The gentleman helped me get the bike out of my car. Fixed it immediately and I was on my way in no time at all. Great service. Thank you